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Find Communication training courses and schools in Cities of Australia: Adelaide - Brisbane - Cairns - Canberra - Darwin - Melbourne - Perth - Sydney
Communication training courses and schools
Communication Skills Total 234 training course(s) at schools in Australia.
School: Housley Communications Pty Limited
[All Courses] Training Center(s)/Venue(s): Sydney, NSW, Australia
Tel.: +61 2 9954 4055Cisco Voice Over IP (Certificate)
Course Format: Classroom
CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a s...
Cisco PGW 2200 Call Control (Certificate)
Course Format: Classroom
This course covers the PSTN Gateway PGW2200 and how it is used in its call control deployments. Call control deployments include Packet Transit, TDMTDM grooming, H.323 Signalling Interface (HSI), SIP Gateway and MGCP-Dial termination.
This course includes an extensive lab so that participants have to build up the entire PSTN Gateway PGW2200 solution with all components. Hands on labs on all el...
Cisco Unified Messaging (Certificate)
Course Format: Classroom
The aim of this course is to produce competent administrators of the Cisco Unity products. It is the initial class in a two class series, the other being Implementing Cisco Unified Messaging’s IUM, formerly Cisco Unified Communications System Engineer (UCSE). As such it lays a successful foundation for participation in the Engineer course because a student must understand the products’...
Cisco Unified Communications Manager Migration 6 (Certificate)
Course Format: Classroom
The course provides the knowledge and experience necessary to migrate from a Cisco Unified CallManager 4.x or Cisco Unified Communications Manager 5.x environment to a Cisco Unified Communications Manager 6.0 solution.
The course content explains the architecture of Cisco Unified Communications Manager 6.0 and shows migration strategies and important considerations, when upgrading to Cisco Uni...
Cisco Unified Communications Manager (Certificate)
Course Format: Classroom
Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v6.0 prepares you for installing and configuring, a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. This course includes lab activities in w...
Cisco Unified Communications Manager Administration (Certificate)
Course Format: Classroom
This course provides the foundation of a Cisco IP Telephony (CIPT) network solution. This course is designed to provide level one (on-site) support staff with the skills needed to add, move and change IP telephony devices using Cisco Unified Communications Manager. This course will also provide level one support staff the skills and knowledge to support users of IP phones and identify network a...
Advanced Services’ Cisco IPCC Enterprise PPDIOO Workshop (Certificate)
Course Format: Classroom
The Cisco IPCC Enterprise PPDIOO workshop is a five-day course for systems engineers, consultants, and partners who deploy Cisco IP Contact Centre (IPCC) solutions. The course is designed to emulate IPCC deployments in a classroom environment. Students will use a customer business case and, as part of a workgroup, develop and document an IPCC solution to meet the needs of that business case. St...
Cisco Unified Customer Voice Portal Implementation (Certificate)
Course Format: Classroom
The Cisco Unified Customer Voice Portal Implementation (CVPI)
v7.0 course defines the tasks necessary for the operation,
administration, management, and provisioning of Cisco Unified
Customer Voice Portal (CVP) as it is installed in a comprehensive
Cisco Unified Intelligent Contact Management (ICM) Enterprise
environment.
Course Objectives
Upon completing this course, you will be able to...
Cisco Unified Contact Center Express (Certificate)
Course Format: Classroom
This course provides the student with hands-on experience and knowledge of tasks typically performed during Contact Center deployment. This includes the deployment of Unified Contact Center Express (Unified CCX and Unified IP IVR as contact center solutions. Tasks include planning, installation, configuration tasks, troubleshooting and creating Cisco scripts in the deployment of both IP IVR and...
Cisco IP Contact Centre Enterprise (Certificate)
Course Format: Classroom
The new release Cisco IP Contact Center Product Training v7.0 is based on updated Call Manager, IP IVR and ICM software. All labs have been rewritten and tested. New call flows have been created and are used as the basis to help students understand how to configure IP Contact Center and understand how it operates. The new course also includes coverage of CAD, the Cisco Agent Desktop, and expand...
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