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Communication training courses and schools
Communication Skills

School: Australian Institute of Management SA
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Lateral Thinking Workshop
Course Format: Classroom
The Six Thinking Hats concept was developed by Edward de Bono as a methodology for organising one’s thinking. It is powerful process that encourages Parallel Thinking® and invites one to organise thinking into six discrete segments. In the Lateral Thinking course we workshop we focus on the tools and techniques of the green hat. This is the mode of thinking that seeks to generate alternative an...
 

Grumpy Moody People
Course Format: Classroom
Considering the variation in people’s temperament and personality in the workplace it is obvious that at times people may appear grumpy or moody and difficulties may arise. This program covers the reasons for people appearing grumpy and moody, and also managing some difficult people. It is interactive and will present some useful ways of managing these situations. Content Causes of moodi...
 

Effective People Management
Course Format: Classroom
This program allows participants to develop the personal insight necessary to lead, manage and interact with colleagues and employees effectively and productively. Participants will have the opportunity to identify and practice the key skills of communication, motivation, delegation and problem solving to maximise their potential and that of their staff. Content The management process Leade...
 

Creative Problem Solving
Course Format: Classroom
Creative strategies are needed to solve problems which are restricting the initiative and independence of individuals and groups. Many organisations are in danger of slipping into a rut because of the lack of creative ideas coming from their staff. This program provides practical strategies for analysing problems, generating ideas and achieving creative solutions. Content Problem solving and...
 

Effective Communication
Course Format: Classroom
Your ability to develop and maintain relationships with colleagues and friends depends on your ability to communicate effectively. Good communication skills can be learned. This program will provide you with a range of communication techniques and strategies to become a more effective and confident communicator. With this understanding you will be able to enhance working relationships and deal ...
 

Conflict Resolution
Course Format: Classroom
This program is designed to enhance conflict resolution skills by examining what conflict is and how conflict affects people. Participants will examine positive and negative conflicts and decide how they can deal with conflict in their work and personal lives. The program will examine some basic communication strategies and will promote the development of negotiation and influencing skills. ...
 

Business Writing Skills
Course Format: Classroom
This program will assist participants plan, organise and structure their writing to achieve better results with written communications. Through the practical application of writing and editing skills, participants will learn to write reader-oriented documents and communicate clearly and effectively. Content Planning and organising a written communication Grammar, conventions, punctuation an...
 

Assertiveness Skills
Course Format: Classroom
This program provides participants with guidelines for standing up for themselves without violating the rights of other people. You will develop confidence and understand the impact of the assertive style in defusing problem situations. Assertive behaviour enables you to talk about your needs or ideas and the outcome you would prefer, without arousing defensiveness in the person or group addres...
 

School: Australian Institute of Management WA
[All Courses]

Effective Communication
Course Format: Classroom
Your ability to develop and maintain relationships with colleagues and friends depends on your ability to communicate effectively. Good communication skills can be learned. The focus is on you and what you will do to keep in touch with those important people around you. This program provides you with a range of communication techniques and strategies to become a more effective and confident com...
 

Assertive Communication for Women
Course Format: Classroom
Credibility as contributing members of an organisation is established through the process of communication. Women who are advancing in their career often find they need to develop their skills in saying what they mean and meaning what they say. Clear, authentic self expression and active listening are the keys to effective negotiations, and contribute to reduction of stress in the workplace. Or...
 

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