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Communication training courses and schools
Communication Skills

School: Australian Institute of Management WA
[All Courses]

Assertive Communication
Course Format: Classroom
Clarity and confidence are often seen as the secrets to effective assertive communication. By developing skills to clearly express your views in a confident manner, you are more likely to be successful at getting your message across. By expressing a view in an assertive, rather than aggressive or submissive manner, the receiver is more likely to be receptive and open to the issues being express...
 

School: Australian Institute of Management VIC & TAS
[All Courses]

Marketing Communication
Course Format: Classroom
Organisations in both the private and public sectors know that communicating effectively with their target audiences is critical. This highly practical course introduces the fundamental concepts of marketing communications. It explores the promotional mix of advertising, direct marketing, public relations, sales promotion and internet marketing. You will learn how to develop marketing com...
 

Public Speaking for Professionals
Course Format: Classroom
Public Speaking is a very powerful way of influencing individuals and groups. This skill is essential for today’s manager. Often as team leaders, managers or subject matter experts, we will be called upon to speak to groups of all sizes. We are asked to inform, persuade, convince, motivate and even inspire. During this dynamic program, you will learn how to design and deliver a message that ...
 

Professional Presentations
Course Format: Classroom
Professional Presentations explores the skills required to create and deliver highly effective presentations with confidence and style. It also includes how to use visual aids to achieve optimal impact. Participants will be given the opportunity to practise their presentation skills throughout the program. On Day Two participants deliver a fifteen to twenty minute presentation. A video of the i...
 

Effective Communication
Course Format: Classroom
Your ability to develop and maintain relationships with colleagues and friends depends on your ability to communicate effectively. Good communication skills can be learned. The focus is on you and what you will do to keep in touch with those important people around you. This course provides you with a range of communication techniques and strategies to become a more effective and confident c...
 

Interpersonal Skills For Leaders
Course Format: Classroom
This course is an intensive experience aimed at developing the personal insights and skills necessary to lead, manage and interact with people effectively and productively. It develops your skills as a leader who facilitates the growth of yourself and others through reflective practice. The format of this course is dynamic and experiential and involves full and active participation in a variety...
 

Conflict Resolution
Course Format: Classroom
Conflict is present in all organisations. In any situation where people interact, there is the potential for disagreement, challenge and struggle. Managing conflict skilfully and constructively is both valuable and necessary in providing opportunities for positive change and development within an organisation. This course offers a variety of practical learning opportunities for participants ...
 

Assertiveness Techniques
Course Format: Classroom
Assertiveness is being able to confidently express one’s ideas and needs while respecting the rights of others to have their own ideas and needs. This highly interactive skills practice course will empower participants to make productive changes in their behaviour and develop the sense of control that is necessary for positive self esteem and effective interpersonal relationships. Participan...
 

Effective Communication in the Workplace
Course Format: Classroom
Many organisations continue to struggle with effective workplace communication and often underestimate its impact on organisational culture. Strong egos, internal bureaucracy and our own personal communication style are just some of the barriers which can impede the successful transfer of knowledge and information. This course is designed to provide participants with greater self-awareness ...
 

Dealing with Difficult People
Course Format: Classroom
If you have ever felt anxious, lost patience, or avoided conversations with certain people or personality types, then this course is for you. This program is designed to provide you with skills, techniques and strategies to successfully deal with difficult people and situations, whether they are an aggressive client/customer, or an abrupt or discourteous employer/employee. Content Identi...
 

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