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CompTIA training courses and schools
CompTIA IT Certification Series

School: Executive Tuition
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TCP/IP Utilities (Certificate)
Course Format: Online
On completion of this module, readers will be able to: understand how the ARP protocol can be managed and understand what other utilities can be used to troubleshoot or fine-tune an IP-based network.
 

TCP/IP on Windows Computers (Certificate)
Course Format: Online
On completion of this module, readers will be able to: configure TCP/IP in a Windows 2000 system, check TCP/IP configuration using IPCONFIG/WINIPCFG and PING and understand the Dynamic Host Configuration Protocol (DHCP).
 

TCP/IP Fundamentals (Certificate)
Course Format: Online
On completion of this module, readers will be able to: understand the benefits of the TCP/IP protocol suite, understand the structure of the TCP/IP protocol suite, identify different services delivered using TCP/IP (such as internet e-mail and the World Wide Web) and understand what TCP/IP ports are.
 

Safety and Preventative Maintenance (Certificate)
Course Format: Online
At the end of this course you will be able to: identify the procedures and materials you should use to clean a mouse, monitor case, keyboard, touch pad, drive heads, power supplies and fans; correctly describe the equipment required to protect your PC systems from a power surge, sag or blackout; identify the correct procedures for storage of PC components; identify the procedures for working wi...
 

The Internet (Certificate)
Course Format: Online
At the end of this module you will be able to identify the basic internet protocols and terminologies. Identify procedures for establishing internet connectivity. In a given scenario, configure the operating system to connect to and use Internet resources. This set of modules will prepare the reader for the exam 220-302.
 

Windows XP (Certificate)
Course Format: Online
At the end of this course you will be able to: identify key features of Windows XP, install Windows XP, understand the Windows XP boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems. This set of...
 

Operating System Basics (Certificate)
Course Format: Online
At the end of this course you will be able to: describe the functions of an operating system, describe the features of Microsoft Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional and Windows XP. This set of modules will prepare the reader for the exam 220-302.
 

Customer Service Techniques (Certificate)
Course Format: Online
At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer. This set of modules will prepare the reader for the exam 220-301.
 

Networking (Certificate)
Course Format: Online
At the end of this course you will be able to: describe at least four uses for a LAN; describe the difference between a peer-to-peer and a server network; define the terms Bus, Star and Ring topology; describe the CSMA/CD and Token Passing access methods. This set of modules will prepare the reader for the exam 220-301.
 

Portable Computers (Certificate)
Course Format: Online
At the end of this course you will be able to: recognize the differences between a laptop PC and a standard PC and recognize the unique problems associated with laptop PCs. This set of modules will prepare the reader for the exam 220-301.
 

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