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Find Customer training courses and schools in Cities of Australia: Adelaide - Brisbane - Cairns - Canberra - Melbourne - Perth - Sydney
Customer training courses and schools
Customer Service and CareTotal 52 training course(s) at schools in Australia.
School: Taree Community College
[All Courses] Training Center(s)/ Campus(es): Taree, NSW, Australia
Tel.: 02 65510636Customer Service Skills (On-site)
Course Format: On-site
With increasing pressures on business to comply with standards and regulations there has never been a better time to explore the business training possibilities at Taree Community College.
We know our community and we can deliver the training you want and need for your business. Our expansive and exciting business development program will give increasing opportunities to learn locally. . .ke...
School: South East Community College
[All Courses] Training Center(s)/ Campus(es): Bomaderry, , Australia
Tel.: 02 4423 0351 Fx: 02 4422 1545Customer Service Officer (Online)
Course Format: Online
This course is suitable for anyone who deals with the public and combines distance learning using a workbook, phone, letter and email contact with the trainer. It provides the skills needed to deal with the public and staff members. 6 Units
School: Skillgate Learning Centres
[All Courses] Training Center(s)/ Campus(es): Brisbane, Melbourne, , Australia
Tel.: (07) 300 30 333, (03) 9642 8800Customer service skills (E-learning)
Course Format: E-learning
Skillgate Learning Centres has many years of practical expertise in providing eLearning solutions. Over the recent years Skillgate has incorporated new technologies into its product offering that enable corporations to effectively deliver eLearning programs to their staff.
Skillgate can support learners through a range of eLearning and blended solutions across the full range of Microsoft Of...
Training Center(s)/ Campus(es): Canberra, ACT, Australia
Tel.: (02) 6162 3010Customer Service (On-site)
Course Format: On-site
These programs are customised to meet the needs of an organisation. They are not available for public enrolment.
If you are an employer and you have 5 or more people, one of our trainers will visit your workplace and customise a 1-2 day course specific to your requirements.
Delivery schedules may be full day or broken into short sessions over a number of days.
School: Macquarie Graduate School of Management
[All Courses] Training Center(s)/ Campus(es): Macquarie Park, NSW, Australia
Tel.: +61 2 9850 7800Customer Relationship Management (CRM)
Course Format: Classroom
This unit explores the ways in which CRM is concerned with the development and maintenance of long-term, mutually beneficial relationships with strategically significant customers. This unit takes the view that CRM is viewed as the intelligent management of the existing and potential customer base, with a view to optimising long-term company and customer value. Issues such as: customer portfoli...
School: Ian Fraser Consulting
[All Courses] Training Center(s)/ Campus(es): Melbourne, Victoria, Australia
Tel.: (03) 9489 7989Communication and Customer Service Skills (On-site)
Course Format: On-site
At the end of the course participants will be able to:
Define effective communication
Identify the components of Communication
Communicate effectively with different people
Identify and Overcome Barriers to communication
Communicate using technical terms (Jargon)
Listen effectively and ask effective questions
Use effective and definitive language and avoid vague words
Understa...
School: Holmesglen Institute of TAFE
[All Courses] Training Center(s)/ Campus(es): Melbourne, Victoria, Australia
Tel.: +61 03 9564 1555Customer Service
Course Format: Classroom
Looking for a job in customer service? Equip yourself with the knowledge and skills needed to find the perfect job. Learn to serve customers, handle complaints and discover ways your can improve customer service within the organisation. Exceed both your customers and employees needs and expectations, to excel in the workplace.
School: Employers First Training Services
[All Courses] Training Center(s)/ Campus(es): Sydney, NSW, Australia
Tel.: (02) 9264 2000Implement and Manage Quality Customer Service
Course Format: Classroom
Frontline managers are involved in ensuring that products and services are delivered and maintained to standards agreed by the organisation and customer. This will be carried out in the context of the organisation’s policies and practices as well as legislation, conventions and codes of practice.
Designed For
Frontline managers who are typically involved in organisations as coordina...
Customer Service Skills
Course Format: Classroom
The customers initial impression of your organisation will be formed during the first few minutes of contact with your staff. This means all frontline staff (whether sales, service, telephonists or receptionists) should have a responsible personal commitment to quality customer service. This course addresses the issues of how to satisfy the needs of customers to promote loyalty and generate new...
School: CTS Training Pty Ltd
[All Courses] Training Center(s)/ Campus(es): Brisbane, QLD, Australia
Tel.: 07 3210 0002Sales Presentations
Course Format: Classroom
CTS Training in Brisbane is a provider of specialist computer training and business performance courses.
Our certified instructors offer quality training services in Desktop Applications and Professional Development.
The CTS difference is a commitment to a thorough learning process ensuring participants gain practical knowledge that can be applied in their workplace.
Our aim is to work...
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