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Find Customer training courses and schools in Cities of Australia: Adelaide - Brisbane - Cairns - Canberra - Darwin - Melbourne - Perth - Sydney
Customer training courses and schools
Customer Service and CareTotal 120 training course(s) at schools in Australia.
School: AchieveGlobal Australia
[All Courses] Training Center(s)/Venue(s): Melbourne, Perth, Sydney, , Australia
Tel.: 61 2 8206 7800Leading for Stellar Service Workshop
Course Format: On-site
This workshop is an organizational program designed for senior managers. It helps them translate strategy into actual plans, tools, and standards. It also includes foundational service concepts from a senior manager’s perspective. Organizational â€?skills, knowledge, and attitudes that help leaders direct the human, financial, and other resources of an organization toward successful deliver...
Training Center(s)/Venue(s): Adelaide, Burnie, Brisbane, Hobart, Launceston, Narrabundah, Sydney, West Perth, , Australia
Tel.: +61 3 6344 9333Certificate IV in Customer Contact
Course Format: Classroom
The Certificate IV in Customer Contact is relevant for existing team leaders and managers in Contact Centre environments.
Course Requirements
7 core units and 6 elective units - 13 units in total.
Core units:
BSBCCO402A Gather, collate and record information
BSBCUS401A Coordinate implementation of customer service strategies
BSBLED401A Develop teams and individuals
BSBMGT403A...
Training Center(s)/Venue(s): Blacktown, Liverpool, NSW, Australia
Tel.: (02) 9679 8999Certificate III/IV in Customer Contact Workshop
Course Format: Classroom
Certificate III/IV in Customer Contact is designed to provide a range of relevant business skills including: communication, customer service, conflict resolution, sales and teamwork to further build your customer service skills.
Training Benefits: Improved level of customer service as CSR’s are taught key communication techniques to provide a greater service level and first call resolution s...
Training Center(s)/Venue(s): Brisbane, Canberra, Melbourne, Sydney, , Australia
Tel.: (07) 3121 9260Customer Complaint Handling
Course Format: On-site
MAXimusSolutions offers a range of quality training solutions designed to meet your needs, from providing tailored programs and services, through to Nationally Accredited courses, using face-to-face and flexible delivery modes. Our team of experienced and qualified Trainers and Assessors have a passion for learning and are committed to providing quality and effective training delivery and servi...
Customer Enthusiasm
Course Format: On-site
MAXimusSolutions offers a range of quality training solutions designed to meet your needs, from providing tailored programs and services, through to Nationally Accredited courses, using face-to-face and flexible delivery modes. Our team of experienced and qualified Trainers and Assessors have a passion for learning and are committed to providing quality and effective training delivery and servi...
Customer Service
Course Format: On-site
MAXimusSolutions offers a range of quality training solutions designed to meet your needs, from providing tailored programs and services, through to Nationally Accredited courses, using face-to-face and flexible delivery modes. Our team of experienced and qualified Trainers and Assessors have a passion for learning and are committed to providing quality and effective training delivery and servi...
School: Applied Training Solutions
[All Courses] Training Center(s)/Venue(s): Melbourne, Sydney, Wollongong, , Australia
Tel.: 02 8787 5870Customer Contact (Certificate)
Course Format: On-site
In order to develop a Business Improvement Solution that is relevant to your organisation we go through a comprehensive process with you. This process can be divided into 3 stages.
Evaluation: in consultation with you
An experienced ATS (Business Development Manager) will meet with you to conduct a Customer Needs Analysis.This is used to identify the key areas requiring improvement within y...
Customer Service
Course Format: On-site
In order to develop a Business Improvement Solution that is relevant to your organisation we go through a comprehensive process with you. This process can be divided into 3 stages.
Evaluation: in consultation with you
An experienced ATS (Business Development Manager) will meet with you to conduct a Customer Needs Analysis.This is used to identify the key areas requiring improvement within y...
Training Center(s)/Venue(s): Hobart, TAS, Australia
Tel.: 1300 655 307Quality Customer Service Workshop
Course Format: Classroom
A 1 day workshop looking at the value of quality customer service, meeting and exceeding customer needs and expectations, and effectively dealing with customer complaints.
School: Madame Korner College
[All Courses] Training Center(s)/Venue(s): Sydney, Darling Harbour, Parramatta, NSW, Australia
Tel.: + 61 2 9518 9979Customer Service
Course Format: Classroom
Our College is renowned for its established traditions, excellent standards and effective teaching methods. A leading organisation in the field of modern beauty therapy and skin care technology with an academic curriculum recognised by Industry and Government. A career in Beauty Therapy offers educational fulfillment, artistic challenges and rewarding opportunities. Students receive personalise...
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