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Find Customer training courses and schools in Cities of Australia: Adelaide - Brisbane - Cairns - Canberra - Darwin - Melbourne - Perth - Sydney
Customer training courses and schools
Customer Service and CareTotal 120 training course(s) at schools in Australia.
School: TSA - The Training Company
[All Courses] Training Center(s)/Venue(s): Adelaide, Melbourne, Perth, Sydney, , Australia
Tel.: (03) 8508 5888Customer Services (Certificate)
Course Format: On-site
An organisations reputation for satisfying the needs of their clients and providing services that are second to none is crucial in today’s fast paced environment.
TSA - The Training Company understands that technology and other business skills represents the critical link in the delivery of quality, efficiency and accuracy of services to the customer.
TSA assists in this outcome by making...
School: Direct Training Australia
[All Courses] Training Center(s)/Venue(s): Melbourne, VIC, Australia
Tel.: 1300 307 500customer contact (Certificate)
Course Format: Classroom
This qualification is for employees who use call centre telephones and computer technology, enter and retrieve
data and perform a number of customer contact functions. Work may include providing multiple specialised
services to customers, using multiple technologies (e.g. telephone, Internet services & face‐to‐face contact) and
providing some leadership to less experienced employees.
...
Customer Service Assistant (Certificate)
Course Format: Classroom
This certificate aims to develop practical competence and understanding of basic office skills necessary for employment as a Customer Service Assistant. It also aims to re-equip mature age students with the skills necessary to re-enter the workforce.
Career opportunities upon completion
?Customer Service Assistant
School: Group Training Northern Territory
[All Courses] Training Center(s)/Venue(s): Alice Springs, Darwin, Katherine, NT, Australia
Tel.: (08) 89 412112Customer Service Strategies
Course Format: Classroom
Covers the skills and knowledge required to advise on, and carry out customer service strategies, evaluate customer strategies on the basis of feedback and design strategies for improvement. The course includes a workbook with an optional assessment to achieve a Certificate IV level statement of attainment.
Training Center(s)/Venue(s): Darwin, , Australia
Tel.: +61 8 8982 8100Customer Service Workshop
Course Format: Classroom
360° Customer Service is suitable for anyone dealing with customers, eg: retail,
hospitality, commercial, and manufacturing sectors.
School: Life Balance Lifestyle & Fitness Centre
[All Courses] Training Center(s)/Venue(s): Darwin, NT, Australia
Tel.: (08) 8932 9476DEALING WITH CUSTOMERS AND CLIENT COMPLAINTS
Course Format: Classroom
SRXGCSO04A Meet client needs and expectations
SRXGCST03A Process client complaints
SRXGCSO02A Deal With Client Feedback
SRXGRO002A Deal with conflict
School: Darwin Human Resource & Computer Academy
[All Courses] Training Center(s)/Venue(s): Darwin, NT, Australia
Tel.: 08-89412344Quality Customer Service
Course Format: Classroom
Customer Service is an important and essential part of any organisation today. This unit will help you to develop sound and effective methods for ensuring excellence in customer service as well as recognise your external and internal customers.
There are three elements to this unit:
· Element 1 ?Plan to Meet Internal and External Customer Requirements
· Element 2?Ensure Delivery of Qual...
Training Center(s)/Venue(s): Fremantle, Mandurah, Perth, Rockingham, WA, Australia
Tel.: 1800 001 001CUSTOMER SERVICE
Course Format: Online
This online course is designed for both personal and commercial use. Managers can use this tool for staff training and individuals looking for promotion.
It can also be used by anyone who wishes to gain skills, experience and knowledge in the area. Using the following units:
Defining Service
Communicating
Getting Your Message Across
Using the Right Words
Matching the Customer’s S...
School: Curtin Training Solutions
[All Courses] Training Center(s)/Venue(s): Kalgoorlie, WA, Australia
Tel.: (08) 9088 6808 or 9088 6812Customer Service
Course Format: Classroom
This course explains why good customer service is good business and shows how individuals can give better service. The attitude an individual displays towards a customer is often a reflection of how they feel about themselves and their employer. Each of us is a service provider in one form or another and AussieHost is about helping everyone share his or her best. Suitable for all ages and all s...
Training Center(s)/Venue(s): Broome, Kununurra, Derby, Halls Creek, Wyndham, WA, Australia
Tel.: (08) 9168 0877Customer Service
Course Format: Classroom
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