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Find Customer Care training courses and schools in Cities of Australia: Adelaide - Brisbane - Cairns - Canberra - Darwin - Melbourne - Perth - Sydney
Customer Care training courses and schools
Total 3 training course(s) at schools in Australia.
School: Australian Institute of Management NSW & ACT
[All Courses] Training Center(s)/Venue(s): North Sydney, NSW, Australia
Tel.: 02 9956 3030Customer Care & Service Quality Logistics & Transport
Course Format: Classroom
This module is designed to provide strategies to meet the organisation’s objectives in developing customer service processes to ensure products and services are delivered and maintained to standards agreed by both the organisation and the customer. The program details how to meet customer needs through continuous improvement processes.
Course content
Services in the logistics and tra...
Training Center(s)/Venue(s): Perth, WA, Australia
Tel.: 0408 919 324Customer Care for IT Telephone Support Staff
Course Format: Online
Telephone Support Staff are often the only contact a customer has with the organisation; they therefore represent all that is potentially good, or bad, about their Company to the customer. Often Telephone Support Staff bear the brunt of a customer’s frustrations and all too often, because most of us have learnt t avoid conflict, customers are still frustrated at the end of a call, since th...
School: Jigsaw Training Academy
[All Courses] Training Center(s)/Venue(s): Gold Coast, QLD, Australia
Tel.: 07 555 90 166Dealing with difficult customers Workshop
Course Format: Classroom
Practical techniques your staff can adopt today to make a real difference to your business tomorrow.
There are some people who we would just like to throttle! There are laws against this, so we need to learn how to deal with these challenging individuals!
We’ll teach you and your staff some really easy-to-learn skills that they apply immediately to make a real difference to how your custo...
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