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Find Customer Service training courses and schools in Cities of Australia: Adelaide - Brisbane - Cairns - Canberra - Darwin - Melbourne - Perth - Sydney
Customer Service training courses and schools
Customer Service Skills and ManagementTotal 81 training course(s) at schools in Australia.
School: AchieveGlobal Australia
[All Courses] Training Center(s)/Venue(s): Melbourne, Perth, Sydney, , Australia
Tel.: 61 2 8206 7800Coaching for Stellar Service Workshop
Course Format: On-site
Develop empowerment, feedback, and performance recognition skills in the context of foundational service concepts from a service coach’s perspective. Supportive â€?skills, knowledge, and attitudes that help coaches develop the desired behaviors in individuals.
Audience: Service coaches
Length: 2-day workshop or available as individual modules
Leading for Stellar Service Workshop
Course Format: On-site
This workshop is an organizational program designed for senior managers. It helps them translate strategy into actual plans, tools, and standards. It also includes foundational service concepts from a senior manager’s perspective. Organizational â€?skills, knowledge, and attitudes that help leaders direct the human, financial, and other resources of an organization toward successful deliver...
Training Center(s)/Venue(s): Brisbane, Canberra, Melbourne, Sydney, , Australia
Tel.: (07) 3121 9260Customer Service
Course Format: On-site
MAXimusSolutions offers a range of quality training solutions designed to meet your needs, from providing tailored programs and services, through to Nationally Accredited courses, using face-to-face and flexible delivery modes. Our team of experienced and qualified Trainers and Assessors have a passion for learning and are committed to providing quality and effective training delivery and servi...
School: Applied Training Solutions
[All Courses] Training Center(s)/Venue(s): Melbourne, Sydney, Wollongong, , Australia
Tel.: 02 8787 5870Customer Service
Course Format: On-site
In order to develop a Business Improvement Solution that is relevant to your organisation we go through a comprehensive process with you. This process can be divided into 3 stages.
Evaluation: in consultation with you
An experienced ATS (Business Development Manager) will meet with you to conduct a Customer Needs Analysis.This is used to identify the key areas requiring improvement within y...
Training Center(s)/Venue(s): Hobart, TAS, Australia
Tel.: 1300 655 307Quality Customer Service Workshop
Course Format: Classroom
A 1 day workshop looking at the value of quality customer service, meeting and exceeding customer needs and expectations, and effectively dealing with customer complaints.
School: Madame Korner College
[All Courses] Training Center(s)/Venue(s): Sydney, Darling Harbour, Parramatta, NSW, Australia
Tel.: + 61 2 9518 9979Customer Service
Course Format: Classroom
Our College is renowned for its established traditions, excellent standards and effective teaching methods. A leading organisation in the field of modern beauty therapy and skin care technology with an academic curriculum recognised by Industry and Government. A career in Beauty Therapy offers educational fulfillment, artistic challenges and rewarding opportunities. Students receive personalise...
School: TSA - The Training Company
[All Courses] Training Center(s)/Venue(s): Adelaide, Melbourne, Perth, Sydney, , Australia
Tel.: (03) 8508 5888Customer Services (Certificate)
Course Format: On-site
An organisations reputation for satisfying the needs of their clients and providing services that are second to none is crucial in today’s fast paced environment.
TSA - The Training Company understands that technology and other business skills represents the critical link in the delivery of quality, efficiency and accuracy of services to the customer.
TSA assists in this outcome by making...
School: Direct Training Australia
[All Courses] Training Center(s)/Venue(s): Melbourne, VIC, Australia
Tel.: 1300 307 500Customer Service Assistant (Certificate)
Course Format: Classroom
This certificate aims to develop practical competence and understanding of basic office skills necessary for employment as a Customer Service Assistant. It also aims to re-equip mature age students with the skills necessary to re-enter the workforce.
Career opportunities upon completion
�Customer Service Assistant
School: Group Training Northern Territory
[All Courses] Training Center(s)/Venue(s): Alice Springs, Darwin, Katherine, NT, Australia
Tel.: (08) 89 412112Customer Service Strategies
Course Format: Classroom
Covers the skills and knowledge required to advise on, and carry out customer service strategies, evaluate customer strategies on the basis of feedback and design strategies for improvement. The course includes a workbook with an optional assessment to achieve a Certificate IV level statement of attainment.
Training Center(s)/Venue(s): Darwin, , Australia
Tel.: +61 8 8982 8100Customer Service Workshop
Course Format: Classroom
360° Customer Service is suitable for anyone dealing with customers, eg: retail,
hospitality, commercial, and manufacturing sectors.
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