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Find Customer Service training courses and schools in Cities of Australia: Adelaide - Brisbane - Cairns - Canberra - Darwin - Melbourne - Perth - Sydney
Customer Service training courses and schools
Customer Service Skills and ManagementTotal 81 training course(s) at schools in Australia.
School: Darwin Human Resource & Computer Academy
[All Courses] Training Center(s)/Venue(s): Darwin, NT, Australia
Tel.: 08-89412344Quality Customer Service
Course Format: Classroom
Customer Service is an important and essential part of any organisation today. This unit will help you to develop sound and effective methods for ensuring excellence in customer service as well as recognise your external and internal customers.
There are three elements to this unit:
· Element 1 �Plan to Meet Internal and External Customer Requirements
· Element 2�Ensure Delivery of Qual...
Training Center(s)/Venue(s): Fremantle, Mandurah, Perth, Rockingham, WA, Australia
Tel.: 1800 001 001CUSTOMER SERVICE
Course Format: Online
This online course is designed for both personal and commercial use. Managers can use this tool for staff training and individuals looking for promotion.
It can also be used by anyone who wishes to gain skills, experience and knowledge in the area. Using the following units:
Defining Service
Communicating
Getting Your Message Across
Using the Right Words
Matching the Customer’s S...
School: Curtin Training Solutions
[All Courses] Training Center(s)/Venue(s): Kalgoorlie, WA, Australia
Tel.: (08) 9088 6808 or 9088 6812Customer Service
Course Format: Classroom
This course explains why good customer service is good business and shows how individuals can give better service. The attitude an individual displays towards a customer is often a reflection of how they feel about themselves and their employer. Each of us is a service provider in one form or another and AussieHost is about helping everyone share his or her best. Suitable for all ages and all s...
Training Center(s)/Venue(s): Broome, Kununurra, Derby, Halls Creek, Wyndham, WA, Australia
Tel.: (08) 9168 0877Customer Service
Course Format: Classroom
School: Taree Community College
[All Courses] Training Center(s)/Venue(s): Taree, NSW, Australia
Tel.: 02 65510636Customer Service Skills
Course Format: On-site
With increasing pressures on business to comply with standards and regulations there has never been a better time to explore the business training possibilities at Taree Community College.
We know our community and we can deliver the training you want and need for your business. Our expansive and exciting business development program will give increasing opportunities to learn locally. . .ke...
School: South East Community College
[All Courses] Training Center(s)/Venue(s): Bomaderry, , Australia
Tel.: 02 4423 0351 Fx: 02 4422 1545Customer Service Officer
Course Format: Online
This course is suitable for anyone who deals with the public and combines distance learning using a workbook, phone, letter and email contact with the trainer. It provides the skills needed to deal with the public and staff members. 6 Units
School: Skillgate Learning Centres
[All Courses] Training Center(s)/Venue(s): Brisbane, Melbourne, , Australia
Tel.: (07) 300 30 333, (03) 9642 8800Customer service skills
Course Format: E-learning
Skillgate Learning Centres has many years of practical expertise in providing eLearning solutions. Over the recent years Skillgate has incorporated new technologies into its product offering that enable corporations to effectively deliver eLearning programs to their staff.
Skillgate can support learners through a range of eLearning and blended solutions across the full range of Microsoft Of...
Training Center(s)/Venue(s): Canberra, ACT, Australia
Tel.: (02) 6162 3010Customer Service
Course Format: On-site
These programs are customised to meet the needs of an organisation. They are not available for public enrolment.
If you are an employer and you have 5 or more people, one of our trainers will visit your workplace and customise a 1-2 day course specific to your requirements.
Delivery schedules may be full day or broken into short sessions over a number of days.
School: Ian Fraser Consulting
[All Courses] Training Center(s)/Venue(s): Melbourne, Victoria, Australia
Tel.: (03) 9489 7989Communication and Customer Service Skills
Course Format: On-site
At the end of the course participants will be able to:
Define effective communication
Identify the components of Communication
Communicate effectively with different people
Identify and Overcome Barriers to communication
Communicate using technical terms (Jargon)
Listen effectively and ask effective questions
Use effective and definitive language and avoid vague words
Understa...
School: Holmesglen Institute of TAFE
[All Courses] Training Center(s)/Venue(s): Melbourne, Victoria, Australia
Tel.: +61 03 9564 1555Customer Service
Course Format: Classroom
Looking for a job in customer service? Equip yourself with the knowledge and skills needed to find the perfect job. Learn to serve customers, handle complaints and discover ways your can improve customer service within the organisation. Exceed both your customers and employees needs and expectations, to excel in the workplace.
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