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ITIL training courses and schools
IT Infrastructure Library

School: Conan Group
[All Courses]

ITIL Awareness
Course Format: On-site
You’ve heard the hype, but what does IT Service Management and ITIL mean to you and your organisation? This course cuts through the hype and helps you to understand what IT Service Management and ITIL actually is and can do for your organisation. A highly interactive course, this one-day course is designed to provide executive managers, senior business managers, IT executives, relationshi...
 

ITIL Service Management Masters (Management Certificate in IT Service Management)
Course Format: Classroom
MANAGEMENT CERTIFICATE IN IT SERVICE MANAGEMENT - Gain the highest level of IT Service Management accreditation worldwide. - Transform your existing IT organisation to align IT services to business requirements. - Learn industry best practices in managing IT services. - Ideal for Managers, Team Leaders or Consultants involved in IT Service Management, particularly those responsible for impr...
 

School: New Horizons Learning Centres of Australia
[All Courses]

ITIL Service Management Fast Track (Certificate)
Course Format: Classroom

 

ITIL Foundation V3 (Certificate)
Course Format: Classroom
The ITIL Foundation Service Management Practices Program (also known as Essentials) is a three-day course leading to an optional examination for the EXIN Foundation Certificate in IT Service Management. The course is aimed at enabling participants to understand the basic terms, concepts and relationships between the ITIL processes and functions. The Foundation Certificate is the entry level cou...
 

ITIL Awareness (Certificate)
Course Format: Classroom
An Introduction to ITIL? Structure of the library ITILs key concepts and objectives What contributions has ITIL made to the IT industry? What are the drivers? Greater awareness by business managers of IT value Increasing technology complexity difficult to manage Growing gulf between business users and IT Growing demand that IT be better aligned with business Shortage of IT s...
 

ITIL Foundation
Course Format: Classroom
The Service Management Foundations (also known as Essentials) is a three-day course leading to an optional examination for the EXIN Foundation Certificate in IT Service Management. The Foundation Certificate is the entry level course within the IT Service Management certification scheme. Target group The ITIL Foundation Certificate is intended for people working in the field of IT Ser...
 

ITIL Service Managers Masters
Course Format: Classroom

 

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