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School: McMillan Staff Development
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Leading Your Team through Change
Course Format: Classroom
Leading Your Team Through Change is an essential training course for Team Leaders or Managers. They will learn what it takes to plan for and implement change in the workplace. This course delivers the crucial change management tools and techniques necessary for successfully planning for and implementing change in the workplace. The course covers how to make organisational change work �how to...
 

Writing for Government
Course Format: Classroom
Writing for Government provides an overview of the general principles of writing required in the workplace, specifically in relation to a Government context. It can be tailored to meet the needs of a Department of Agency utilizing work based examples and case studies. The topics covered in this session are: �Components of Effective Writing including: o Audience and Objectivity o Effective...
 

Writing for Business
Course Format: Classroom
Writing for Business provides an overview of the general principles of writing required in the workplace. It can be tailored to meet the needs of a particular business or organisation. The topics covered in this session are: �Components of Effective Writing including: o Audience and Objectivity o Effective and Inclusive Language o Writing Fundamentals o Style and Tome o Editing and Proof...
 

Work Priorities & Personal Effectiveness
Course Format: Classroom
This course introduces the requirements for working effectively in an organisation with a focus on self-management. It includes evaluating and developing your own expertise, identifying career options, working within the organisational structure and culture, and managing your own work. Participants will assess their current skills and abilities in relation to organising their work and their ...
 

Public Service Values and Code of Conduct Workshop
Course Format: Classroom
This course will raise participants�awareness of their responsibilities in relation to the Public Service Values and Code of Conduct and increase their understanding of them. Participants will develop skills in identifying and resolving ethical problems and values-tensions, and in applying a decision-making tool. The workshop also addresses processes for reporting unethical behaviour. Learni...
 

The Professional Executive Assistant
Course Format: Classroom
The Professional Executive Assistant course is designed specifically for Executives and Personal Assistants. The course explores how EAs and PAs contribute to business success and provides participants with a detailed approach to how they can reach their full potential. Participants will gain the necessary skills and knowledge to be a Professional Executive Assistant or Personal Assistant. Thi...
 

Preparing Your Job Application Workshop
Course Format: Classroom
This is a hands-on workshop where participants are encouraged to bring past documentation including resumes, and a copy of the job they are applying for. By the end of the session, participants will have made a serious start on their application and increased their levels of confidence in preparing this often daunting task. The course covers: �The recruitment process �Covering letters / ap...
 

Negotiation Skills
Course Format: Classroom
Learn how to develop a negotiation personality and master the process of effective negotiation. Negotiation plays an important role in the workplace and it is vital that you understand the process of negotiation in order to maximize your benefits. This course will help you to indentify your own personal style of negotiation and to identify alternative techniques. With knowledge of negotiatio...
 

Monitor Performance and Provide Feedback
Course Format: Classroom
The issues involved in managing performance and providing feedback are address using several models to explore the best approaches to take for different individuals. The participants will take part in practice sessions to experiment with the skills needed to provide constructive performance feedback. �Plan for performance monitoring and feedback �Monitor performance and document outcomes...
 

Meeting Skills
Course Format: Classroom
Almost everybody in business or government has to attend meetings, and many people see them as a waste of time. This course is designed to provide practical tips to ensure that people who are responsible for running meetings make the most of the time invested in them. This includes identifying whether a meeting is necessary, setting objectives, creating an effective agenda, chairing meetings...
 

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