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School: Australian Institute of Superannuation Trustees
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Certificate of Foundations in Trustee Governance Workshop
Course Format: Classroom
AIST’s Certificate of Foundations in Trustee Governance is now recognised as an elective unit of the University’s MBA program. We are proud to offer this education program to trustee directors �both for those who are new to the world of superannuation as well as those looking to refresh and expand their current knowledge, or address their fit and proper development requirements. This progra...
 

Valuations and Risks with Unlisted Private Equity and Infrastructure Assets
Course Format: Classroom
In today’s economic climate, particular focus is being applied to the investment performance of superannuation funds as well as the need for portfolio valuations to be accurately reflected. This half day seminar will provide you with an overview of investing in unlisted Private Equity and Infrastructure and the key characteristics of both classes. Gain an understanding of the importance of v...
 

Trustee Training & Consulting Services Workshop
Course Format: Classroom
As part of our learning & professional development services, AIST offers a range of trustee services to support directors and staff members of representative superannuation funds. In line with AIST’s objectives, these services are designed to: Foster knowledge, debate and the development of ideas about superannuation by providing forums for people involved in the representative superannua...
 

Communications & Presentations Skills Workshop
Course Format: Classroom
The Communications & Presentation Skills Worksop is an interactive professional development session that will give participants an opportunity to improve relationships between representatives of the Superannuation Industry and their clients. Many people rate public speaking as the thing they fear the most. But in today’s business world, public speaking and an ability to deliver a profession...
 

School: Australian Institute of Management NSW & ACT
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Building Client Relationships
Course Format: Classroom
Relationship building and effective account management form the basis for successful sales strategy in an organisation. This program focuses on ways to build sales, retain business and increase referrals through the effective servicing and management of one-on-one relationships with clients. The interpersonal aspects of developing mutually beneficial relationships are covered with reference to...
 

Customer Relationships
Course Format: Classroom
Today’s Personal assistant is closely linked to the customer through the delivery of products and services. The Program outlines the important role-played by personal assistants in developing and influencing the customer service process. Details how to implement strategies to meet the organisations objectives by developing customer service processes to ensure products and services are delivered...
 

Professional Presentations
Course Format: Classroom
This program explores the skills required to create and deliver highly effective presentations with confidence and style. It also includes how to use visual aids to achieve optimal impact. Learning outcomes Plan and prepare an effective presentation. Demonstrate effective presentation and communication skills. Speak clearly and confidently in both prepared and impromptu speaking situati...
 

Effective Workplace Relationships
Course Format: Online
Effective communication forms the basis of all relationships at work. In the workplace a successful frontline manager needs communication skills to ensure their message is understood and interpreted in the way it was intended. This program explores communication in the context of relationship building and covers topics such as body language, tone of voice, expression, conflict and assertive c...
 

School: Australian Institute of Management Qld & NT
[All Courses]

Client Relationships
Course Format: Classroom
Relationship building and effective account management form the basis for a successful sales strategy in an organisation. This program focuses on ways to build sales, retain business and increase referrals through the effective servicing and management of one-on-one relationships with clients. The interpersonal aspects of developing mutually beneficial relationships are covered with reference t...
 

Industrial Relations
Course Format: Classroom
Modern managers and HR practitioners must ensure they are up to date with legislation and practices that impact on employee relations. This program covers the strategic aspects of the employee-employer relationship, and provides an opportunity for participants to re-examine strategies, policies and practices related to employee relations. Content An overview of the Industrial Relations...
 

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