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School: Australian Institute of Management WA
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Socially Responsible Leadership
Course Format: Classroom
This two day program introduces participants to a number of key development theories and models of practice while encouraging reflection on current workplace experiences of social responsibility. By the conclusion of the program, participants will have identified a number of potential avenues for change within their own personal and professional spheres and will have developed an actionable str...
 

Community Consultation
Course Format: Classroom
The need for greater community consultation, across a wide range of industries, organisations and topics has never been greater. However, despite the benefits of engaging with the wider community, this process also has the potential to be a public relations disaster for the organisation if it is not managed well. During this two day program, participants will explore the essential design elemen...
 

Effective Workplace Relationships
Course Format: Classroom
Effective communication forms the basis of all relationships at work and at home. In the workplace a successful frontline manager needs communication skills to ensure their message is understood and interpreted in the way it was intended. This one day program explores communication in the context of relationship building and covers topics such as body language, tone of voice, expression, confli...
 

Accident/Incident Investigations
Course Format: Classroom
Injury and loss from an accident or incident is bad enough. What is really tragic is if the organisation fails to learn and act on the outcomes of the event. Systematic processes to learn from such events are the focus of this intensive one day program. Participants will walk through the process from start to finish in a way that is easily repeatable in their workplace. Content Creating a ...
 

Building Client Relationships
Course Format: Classroom
Relationship building and effective account management form the basis for successful sales strategy in an organisation. This program focuses on ways to build sales, retain business and increase referrals through the effective servicing and management of one-on-one relationships with clients. The interpersonal aspects of developing mutually beneficial relationships are covered with reference...
 

Zodiak - Service Organisations
Course Format: Classroom
Discover the world of business finance and the fundamentals of how business operates in this fast paced one-day program using the Zodiak business simulation. Participants need not have any pre-existing financial skills or knowledge as the simulation is led by a skilled facilitator who guides, and supports people through the process of running an organisation. The simulation offers a fun, engagi...
 

Zodiak - Industrial Organisations
Course Format: Classroom
Discover the world of business finance and the fundamentals of how business operates in this fast paced one-day program using the Zodiak business simulation. Participants need not have any pre-existing financial skills or knowledge as the simulation is led by a skilled facilitator who guides, and supports people through the process of running an organisation. The simulation offers a fun, engagi...
 

Internal Consulting
Course Format: Classroom
Internal consultancy is the process of guiding and helping internal clients to move from one situation to a more desired state with no formal authority. This program develops participant’s skills, knowledge and attributes to play this role effectively and become a valuable internal resource person for their organisation. Content The role of the internal consultant Personal, organisationa...
 

Rethinking Organisations
Course Format: Classroom
As business environments become more complex, global and interdependent, organisations are being forced to rethink their strategies and operations across a range of variables, including (for example) industry rationalisation, energy costs, environmental constraints, access to capital, talent development, strategic alliances, increased governance and regulation. Our traditional, late 20th centur...
 

School: Australian Institute of Management VIC & TAS
[All Courses]

Building Client Relationships
Course Format: Classroom
Relationship building and effective account management form the basis for successful sales strategy in an organisation. This course focuses on ways to build sales, retain business and increase referrals through the effective servicing and management of one-on-one relationships with clients. The interpersonal aspects of developing mutually beneficial relationships are covered with reference t...
 

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