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Sale training courses and schools
Sales Management and Skills

School: One Step Further Pty Ltd
[All Courses]

Lead and Manage a Sales Team
Course Format: Classroom
This unit describes the performance ourcomes, skills and knowledge required to plan, implement, direct and evaluate sales team activities. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Elements: 1. Plan Sales Operations Performance criteria: 1.1 Set sales tems objectives 1.2 Prepare sales plan and budget to support a...
 

Selfmanage Sales Performance
Course Format: Classroom
This unit describes the performance outcomes, skills and knowledge required to self manage sales performance through establishing an individualised sales plan, and though self manageing stress, time and sales related paperwork. No licensing, legislative, regulatory or certification apply to this unit at the time of endorsement. Elements 1. Establish an Individualised Sales Plan Performanc...
 

Support Postsale Activities
Course Format: Classroom
This unit describes the performance outcomes, skills and knowledge required to attand to post sale activities that build and strengthen the partnership between a salesperson and the client, and enhance the prospect of future sales. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Elements 1. Process Order Performance criteria:...
 

Secure Prospect Commitment
Course Format: Classroom
This unit describes the performance outcomes, skills and knowledge required to use sales processes associated with securing prospect commitment to proceed with a sale. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. 1. Respond to Buying Signals Performance criteria: 1.1 Identify verbal and non-verbal buying signals 1.2 ...
 

Present a Sales Solution
Course Format: Classroom
This unit describes the performance ourcomes, skills and knowledge required to present a sales solution which responds to the specific buying needs of the client. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. Elements: 1. Prepare for Presentation Performance criteria: 1.1 Obtain and organise products for use within the p...
 

School: Macquarie Graduate School of Management
[All Courses]

Sales Management Development
Course Format: Classroom
Today’s Sales Manager plays a key role in achieving an organisation’s revenue and profit objectives. This can be a significant challenge due to increasing customer expectations, rising competition, profit margin pressure and the need to work closely with internal departments. While tactical initiatives such as price incentives can deliver short-term benefits, they do not assist the...
 

Key Account Management
Course Format: Classroom
Focusing on the development of strategic account plans to reach sales targets and improve profits, the Key Account Management program introduces a critical tool kit that enables business teams to successfully plan, understand and build sustainable relationships with their key accounts. The Key Account Management program demonstrates how to prioritise different customers and major accounts to...
 

School: Investment Banking Institute Pty. Ltd.
[All Courses]

Negotiation Skills
Course Format: Classroom
Recognise opportunities for negotiation Stages of negotiation Preparing for negotiation Create a climate for conducive negotiation Questioning skill techniques for negotiation situations Recognise different negotiation styles Negotiation tactics and counter tactics Different phases of formal negotiation Options for breaking deadlocks Negotiation skills are vital. Negotiation...
 

Developing High Performance Teams
Course Format: Classroom
Qualities of a good leader Modelling organisational values and standards and building trust Empowering your people Principles of delegation Aligning individual and team goals to business goals Communicating expectations, roles and responsibilities Image and ethics Leadership style and factors that influence style How leaders influence their teams Problem solving and decision m...
 

Dealing with Difficult Customers
Course Format: Classroom
The dynamics & role of power, structure and tension in business & personal relationships Conflict or compromise �How to select the right strategy! Dealing with anger Neutralising a hostile situation and environment Building bridges to positive outcomes Communicating techniques in difficult situations Identify the styles of difficult behaviour Determine your own personal style A...
 

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