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Communication training courses and schools
Communication Skills

School: University of Prince Edward Island
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Telephone Techniques
Course Format: Classroom
This course is for everyone who spends more than a small fraction of their worktime on the telephone. It covers telephone courtesy, voice tone, and inflections; active listening; understanding caller emotions; responding positively in difficult customer service situations, properly handling phone delays, holds, and transfers; and ensuring that people feel good about your organization. (Note: th...
 

Getting Your Message Across
Course Format: Classroom
How to use the media (primarily newspapers, radio, and television) to get across your message. The course covers issues such as media triggers, what journalists need, the media release, and pitching ideas. This is a low-cost course primarily aimed at volunteer and non-profit organizations.
 

Business Writing Skills Workshop
Course Format: Classroom
A practical workshop helping build the skills necessary to communicate clearly and concisely, and project a positive and professional image.
 

Chairing Effective Meetings
Course Format: Classroom
Meetings can be a serious waste of time or can build understanding, solutions, and motivation. This course prepares managers, supervisors, and team leaders to chair meetings that are productive and engaging.
 

Media
Course Format: Classroom
Appearing in front of the microphone or camera can either be stressful and damaging, or highly effective professionally and personally. This practical hands-on course prepares participants to deal with broadcast and print media confidently.
 

Communication in Groups
Course Format: Classroom
Good communication skills are the foundation of conflict resolution. Working with groups to achieve goals, get the work done, and contribute to the community presents many challenges, including getting more comfortable with conflict when it arises, helping the group to be clear about its purpose, and making room for everyone’s perspective.
 

School: INtouch Career College
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Business Communication
Course Format: On-site
This module seeks to introduce business communication skills. Course Outline Introduction to Business Communication What is Business Communication? A Model for Communication Encoder/Decoder Responsibility Medium vs. Channel Noise Feedback Some Final Questions Verbal vs. Nonverbal Communication Developing a Business Writing Style Identify the Role of ...
 

Business Communications
Course Format: On-site
Whether you want to improve your keyboarding, expand your business aptitude, or enhance your employability skills, INtouch Career College can customize programs to meet your individual needs. INtouch Career College is a private post secondary school with campuses in both Regina and Moose Jaw. Our school, programs, and instructors are registered with Saskatchewan Learning. Student success i...
 

Telecommunication Specialist (Certificate)
Course Format: Classroom
The focus of this program is to provide entry-level skills in both inbound and outbound calling techniques. The program includes written electronic communication to accommodate the industries movement in this direction. The program provides an opportunity for labour market research and training in resume preparation, cover letter writing, job search strategies, and interview skills. Th...
 

School: Universal Career College
[All Courses]

BUSINESS COMMUNICATIONS
Course Format: Classroom
This course aims to help students improve their writing, reading, speaking, and listening skills. Skills will be transferred to business writing, oral reporting, and resume writing. Students strengthen and expand their writing skills effectively for a variety of audiences and purposes. A research portfolio made up of reports, memos, letters, and business proposals focused on format, grammar, s...
 

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