|
Find Customer Training Courses and Workshops in Cities of Canada: Calgary - Edmonton - Halifax - Mississauga - Montreal - Ottawa - Toronto - Vancouver - Victoria - Winnipeg
Customer training courses and schools
Customer Service and CareTotal 141 training course(s) at schools in Canada.
School: Academy of Learning Saskatchewan
[All Courses] Training Center(s)/Venue(s): Estevan, Lloydminster, North Battleford, Prince Albert, Regina, Saskatoon, Swift Current, Saskatchewan, Canada
Tel.: (306)757-8973Customer Service & Information Clerk (Diploma)
Course Format: Classroom
The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business.
Students are required to take some elective courses from prescribed study areas.
Call Centre Customer Service Representative (Diploma)
Course Format: Classroom
The Call Centre Customer Service Representative Diploma program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate upward movement in their chosen profession.
This program provides graduates with the necessary skills to answer enquiries and provide inform...
Training Center(s)/Venue(s): Saskatoon, Saskatchewan, Canada
Tel.: 1-800-955-3006Solutions Based Customer Service Workshop
Course Format: On-site
Have you ever encountered an unpleasant customer and not known what to do? Do you worry that you’re not assertive enough with demanding people? Do you struggle to solve problems? This workshop will help you in all of these areas, and more!
How You Will Benefit:
Recognize that service delivery is an individual response value.
Understand how your own behavior impacts the behavior of others....
Customer Service
Course Format: On-site
Power of WOW! Customer Service shows you that keeping customers satisfied is only part of running a successful business. In order to thrive in today’s economy of tight margins and sophisticates shoppers, you must move past customer satisfaction to customer loyalty and beyond.
What You Will Learn in this Course:
The Relationship Formula
Helps participants learn to focus less on what is impo...
High-Trust Customer Service Workshop
Course Format: On-site
The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This one-day workshop will provide you with an opportunity to explore your responsibilities within your role as a customer service agent. As you discuss the various skills and techniques, you will draw from your own personal and varied experiences to share elements of reward and cha...
School: Gander Flight Training
[All Courses] Training Center(s)/Venue(s): Gander, Newfoundland, Canada
Tel.: 1-877-438-2359Critical Customer Care
Course Format: On-site
No business would succeed without its customers. How company employees deal with angry and dissatisfied customers may have a huge impact in today’s competitive industry. This seminar applies to any company that values its relationship with customers and employees. Analyzing the customers’ approach and personality conflicts followed by recommended resolution techniques is one of man...
School: BAC Training Centre Inc.
[All Courses] Training Center(s)/Venue(s): St. Johns, Newfoundland, Canada
Tel.: 709. 738-2430Customer Service
Course Format: Classroom
In the First Year Bricklaying Program, students will complete eighteen of twenty-three courses required to complete their training and learn the essentials of the Bricklaying Trade.
School: Academy of Learning Ontario
[All Courses] Training Center(s)/Venue(s): Barrie, Hamilton, Kingston, Mississauga, Ottawa, Sudbury, Toronto, Thunder Bay, Windsor, Ontario, Canada
Tel.: (705)719-9494Customer Service Simulations
Course Format: Classroom
The tasks and activities in this simulation will provide the student with a hands-on opportunity to expand their creative abilities and practice the types of skills they will need as a Customer Service and Information Clerk in today’s workplace. This simulation will provide an opportunity to apply the basic customer service and information clerk knowledge acquired during one’s studies.
Career Options and Opportunities
Course Format: Classroom
This course focuses on the variety of career options and opportunities available to those with call centre skills. This course will enhance the research students have already considered as they embark upon the career of a call centre representative.
Call Centre Telephone Sales
Course Format: Classroom
This course is designed to help people, who are currently working or are planning to work in a call centre, increase their telephone sales skills. It covers many of the sales techniques common in all sales areas, but focuses mainly on the skills and techniques unique to telephone sales.
Page(s):- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 [ Popular Topics ] [ Schools Only ]
- Free Services -
Link students and schools worldwide
|
Tips:
You do not need to register before you can use most of our services. You will get a code for each posting ever made on this website. It is the key for you to remove the posting anytime by yourself. |
|
|
