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Find Customer Care Training Courses and Workshops in Cities of Canada: Calgary - Edmonton - Halifax - Mississauga - Montreal - Ottawa - Toronto - Vancouver - Victoria - Winnipeg
Customer Care training courses and schools
Total 2 training course(s) at schools in Canada.
School: University of Prince Edward Island
[All Courses] Training Center(s)/Venue(s): Charlottetown, Prince Edward Island, Canada
Tel.: (902) 566-0336Internal Customer Care
Course Format: Classroom
In medium-to-large organizations, relations between departments can often be less than cordial, which leads to inefficiencies and a stressful working environment. This course covers creating an effective internal customer perspective: identifying internal customers; recognizing their needs; getting feedback, and setting internal service standards.
School: Gander Flight Training
[All Courses] Training Center(s)/Venue(s): Gander, Newfoundland, Canada
Tel.: 1-877-438-2359Critical Customer Care
Course Format: On-site
No business would succeed without its customers. How company employees deal with angry and dissatisfied customers may have a huge impact in today’s competitive industry. This seminar applies to any company that values its relationship with customers and employees. Analyzing the customers’ approach and personality conflicts followed by recommended resolution techniques is one of man...
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