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Find Customer Service Training Courses and Workshops in Cities of Canada: Calgary - Edmonton - Halifax - Mississauga - Montreal - Ottawa - Toronto - Vancouver - Victoria - Winnipeg
Customer Service training courses and schools
Customer Service Skills and ManagementTotal 124 training course(s) at schools in Canada.
School: Academy of Learning Ontario
[All Courses] Training Center(s)/Venue(s): Barrie, Hamilton, Kingston, Mississauga, Ottawa, Sudbury, Toronto, Thunder Bay, Windsor, Ontario, Canada
Tel.: (705)719-9494Customer Service
Course Format: Classroom
This course teaches students the fundamentals of customer service, and helps them to develop core competencies for providing excellent customer service.
School: Academy of Learning Saint John Campus
[All Courses] Training Center(s)/Venue(s): Saint John, New Brunswick, Canada
Tel.: (506) 652-8973Sales Professional (Certificate)
Course Format: On-site
The objective of this program is to provide the student
with the fundamentals skills, knowledge, and attitudes required for success in an entry-level position. It will appeal to strong communicators, driven by results, and willing to put themselves on the front line.
School: College of Extended Learning - UNB
[All Courses] Training Center(s)/Venue(s): Fredericton, New Brunswick, Canada
Tel.: 1-866-599-4646Customer Satisfaction and Loyalty
Course Format: Online
The purpose of this course is to introduce senior business administration students to the concepts and issues related to customer satisfaction and loyalty. To achieve this goal, students will be required to read and be prepared to discuss articles that are relevant to the course topics. Also, a major project will require application of the course material. Topics to be explored will include the...
School: Primer Business Solutions Inc.
[All Courses] Training Center(s)/Venue(s): Kingston, Ontario, Canada
Tel.: 1-800-586-6855Customer Service
Course Format: Classroom
It takes more time, effort, and thus cost to sell to a new customer as opposed to an existing customer. It is estimated the cost is up to 40% more in fact. Delivering exceptional customer service is key to a businesses survival, and growth rate.
The Customer Service course will provide great insight and tips to ensure you are maximizing performance in customer service and in generating new ...
Accessible Customer Service Standards
Course Format: Classroom
We at RunIT Consulting have been creating Business Automation Solutions for over 15 years. Get the best ROI on your technology investment, quickly, with high-level consulting, mentoring and training from seasoned experts on the latest HP Solutions.
School: CBIT Canadian Beaver Training Ottawa
[All Courses] Training Center(s)/Venue(s): Ottawa, Ontario, Canada
Tel.: 613 742-6800Customer Service
Course Format: Classroom
Module 0: Introduction To Customer Service
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| Module 1: What Is Customer Service?
| Developing a Customer-centric Mindset
Evaluation ??excitement Is Contagious
Who Are Your Customers?
Internal Customers ??external Customers
When and Where Does Customer Service Take Place
The Need For Customer Service ??rewards
What Does Customer Service Mean To You?
Unpleasant Experie...
Critical Elements of Customer Service Workshop
Course Format: Classroom
Module 0: Learning Skills
| This Two Day Workshop Is for Any Employee Who Deals with the Public
Customer Service Skills Can Increase Your Value To Your Company
Customer Service Skills Can Advance Your Career At the Same Time.
| Module 1: Introduction and Course Overview
| Module 2: What Is Customer Service
| Module 3: Who Are Your Customers
| Module 4: Meeting Expectatio...
Building Relationships for Success in Sales Workshop
Course Format: Classroom
Module 0: Learning Objectives
| In This One-day Workshop, You Are Going To Discover That
the Business of Business Is Making Friends
the Business of All Sales Professionals Is Making Friends
the Business of All Sales Professionals Is Building Relationships
Strategic Friendships Will Make Or Break Any Business
| Module 1: Introduction, Learning Objectives, Agenda
| Module 2: Pre-a...
School: Excel Thru Learning
[All Courses] Training Center(s)/Venue(s): Toronto, Ontario, Canada
Tel.: 905-789-14675-Star Customer Service Workshop
Course Format: Classroom
This program teaches you how to provide structured superior customer service. It gives participants the
tools necessary to provide outstanding customer service as well as techniques to handling difficult
customers. It encourages ways to build strong relationships and teaches participants how to manage both
personal and business related stress.
Program Content:
Introduction
�Objectives
â€...
School: Educational Program Innovations Center
[All Courses] Training Center(s)/Venue(s): Halifax, Mississauga, , Canada
Tel.: 1-888-374-2338Customer Service
Course Format: Online
As a manager, you probably interact with customer service personnel every day. But are you empowering your organization with quality customer service suggestions? In this six-week online course, you’ll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As...
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