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Find IPCC Training Courses and Workshops in Cities of Canada:

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IPCC training courses and schools
IP Contact Centre

Total 1 training course(s) at schools in Canada.

School: Global Knowledge (Canada) Inc.
[All Courses]

Training Center(s)/ Campus(es): Kanata, , Canada
Tel.: 800 268 7737

CRSD (IPCC Express and IP-IVR Deployment)
Course Format: Classroom
In this 5-day Cisco Authorized hands-on course, you will gain the knowledge and skills needed to deploy the Cisco IP Contact Center Express product. This includes the deployment of IP IVR and IP ICD as a contact center solution. Tasks include planning, installation, configuration, troubleshooting, and application creation. What You’ll Learn Design and plan a contact center implementati...
 

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