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Operation training courses and schools
Operations Management

School: Canadian Tourism College
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Front Desk and Housekeeping Operations
Course Format: Online
The front desk is the nerve center of the hotel where guest satisfaction issues are handled. It is the first impression that most guests have of the property as well as the last impression as they check out. Students will explore the operating issues of this important area and become familiar with the terminology and day-to-day activities of the front desk personnel. Students examine the hous...
 

School: Vancouver Premier College of Hotel Management
[All Courses]

Hospitality Operations Diploma
Course Format: Classroom
In just eight months you will learn about the key hospitality departments including rooms, sales & marketing, food & beverage and accounting. You also have the opportunity to obtain some valuable work experience. Learn hospitality fundamentals through the world-recognized curriculum from the Educational Institute of the American Hotel and Lodging Association. For 50 years, EI of AH&LA has been ...
 

School: Humber College Institute of Technology & Advanced Learning
[All Courses]

Travel Agency Operations Certificate
Course Format: Online
The Travel Agency Operations Online certificate program has been designed for mature individuals who wish to enter into a mainly retail aspect of the travel industry. Courses offered in this program will prepare individuals for employment in the travel agencies, consolidators and airlines. Emphasis will be on those specific skills required by the competent travel professional. The online delive...
 

Management of Food Operations
Course Format: Online
This course will provide students with the theory behind basic food handling and production. Topics covered include kitchen terminology and equipment, recipes and measurement analysis, safe food handling and storage procedures. The course is designed to provide the student with a broad understanding of the kitchen in order to better equip them as managers, to understand this key area of the ope...
 

Management of Beverage Operations
Course Format: Online
Students are introduced to the principles and terminology associated with the management of beverage operations. The emphasis of the course is on management, however students will learn the basics of preparing and serving alcoholic beverages, proper wine service and the physical characteristics of the bar.
 

Hotel Operations Management
Course Format: Online
Students learn how the operating and non-operating departments in a hotel work together to cater to the guest. Topics include the different types of lodging, functions of the various departments within a lodging operation, human resource issues as they relate to operations, trends in guest service and the role that operations plays in the competitive position of the property.
 

Hotel Operations Certificate
Course Format: Online
The Hotel Operations Online Certificate program has been designed for individuals who wish to enter into a hotel industry in the operations and management entry-level positions. The online delivery offers an opportunity to complete this program on your own schedule when the full-time day program is not possible for you. Each course is between 60 to 90 hours long and it must be completed within...
 

Front Desk and Housekeeping Operations
Course Format: Online
The front desk is the nerve centre of the hotel where guest satisfaction issues are handled. It is the first impression that most guests have of the property, as well as the last impression as they check out. Students will explore the operating issues of this important area and become familiar with the terminology and day-to-day activities of the front-desk personnel. Students will also examine...
 

Operations Management
Course Format: Online
This course provides an overview of operations management, emphasizing the achievement of the highest levels of product and service quality, while maintaining the lowest possible cost. The course focuses on the role of operations and logistics management in contributing to the competitiveness of the business enterprise. The major areas covered in this course include: managing equality, process...
 

Golf Operations Certificate
Course Format: Online
Humber’s Golf Operations Certificate is designed for those individuals interested in pursuing opportunities in the golf industry. This six-course certificate provides a broad overview of the key departments within a golf course and the role of management. The program is available via distance education, an ideal format for those seeking a more flexible mode of learning.
 

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