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Quality training courses and schools
Quality Control Process and Management, TQM

School: Process Quality Associates Inc.
[All Courses]

Reliability & Maintainability Workshop
Course Format: On-site
Maximize your results by focusing your efforts onto the weakest and riskiest links in your product’s chain of development & manufacture. Know ahead of time your product’s life expectancy, probable warranty costs, and cost/benefit of design changes for reliability. "Best efforts" or inspection will no longer achieve the results your customers demand. An R&M process wil...
 

Quality Tools & Techniques Workshop
Course Format: On-site
Maximize your personal effectiveness Lead or contribute in a team environment Planning, Problem Solving Increase productivity, quality and customer service Learn the tools and techniques for working with ideas, working with numbers and working in teams Workshop Content Affinity Diagram Brainstorming Cause & Effect/Fishbone Diagram Check Sheet Control Chart Flo...
 

Production Part Approval Process (PPAP) Workshop
Course Format: On-site
Production part approval is to determine if all the customers’ engineering design records and specification requirements are properly understood by the supplier Understand all of the situations that normally occur during the part approval process Learn multiple forms relating to PPAP Workshop Content Scope, definition and purpose of PPAP Learn when submission is r...
 

Problem Solving & Trouble Shooting Workshop
Course Format: On-site
Learn how to solve problems effectively -- the first time Apply the 8 steps of universal problem solving to generate cost effective, permanent solutions Learn by doing numerous problem simulations and exercises Workshop Content 8 universal steps of problem solving in detail Ishikawa’s cause & effect (Fishbone) diagram Analyzer for "people problems" B...
 

ISO 14001 Internal Auditor Workshop
Course Format: On-site
Learn how to audit and trouble shoot your own operation using the Process Approach to auditing and Value Added auditing techniques Proper execution, documentation and follow-up of your internal quality audits will be covered in detail Discover how to audit through numerous realistic exercises to develop auditing skills and a real-life on-site audit at a participating company Obtain a com...
 

Measuring & Making Customer Satisfaction Workshop
Course Format: On-site
Customers rarely tell you everything that you need to know, but will readily judge your performance to their stated and unstated needs. Are you aware of the expectations that you create (or fail to develop) in your customers and prospective customers? Surveys of customers will rarely produce the results you need. What can you do? You need a bullet-proof system for measuring and making customer ...
 

Measurement System Analysis Workshop
Course Format: On-site
We cannot improve what we cannot measure effectively. Variation has to be understood & controlled in all of our processes for us to truly succeed. Unfortunately, over half the measurements made in organizations have not kept up to the ever more demanding needs of our customers and our processes. Measurement system analysis will allow you to quickly determine areas of excellence and areas wher...
 

Management Measuring System Workshop
Course Format: On-site
People work the way they are measured. In addition, systems need to be monitored to ensure they are operating properly, the output gives excellent quality & quantity, and problems are identified before they occur. To do all these important tasks, we need an excellent Management Measuring System (MMS). Workshop Content Identifying customers and their expectations Identifying ke...
 

ISO/TS 16949 Core Tools Overview Workshop
Course Format: On-site
This is a 2 day overview of the TS 16949 standard and the 5 core tools. It will enable trainees to understand the basic requirements of the ISO/TS 16949:2000 Quality Management System Requirements, and the 5 Core Tools. Advanced Product Quality Planning (APQP) Failure Mode and Effects Analysis (FMEA) Production Part Approval Process (PPAP) Fundamental Statistical Process Control (SPC)...
 

ISO 14001 Executive Overview Workshop
Course Format: On-site
Over the past 25 years globalization, increased public concern over environmental issues, increased regulatory complexity and the general acceptance of ISO-9000 as an operating norm for quality management systems have set the stage for an increased focus on environmental management. This workshop provides an overview of the ISO-14000 environmental management system so you can determine if you a...
 

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