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Customer Care training courses and schools

School: CMTES Informatics Limited
[All Courses]

Customer Care Executive (Diploma)
Course Format: Classroom
Ticketing & Travel Management Personality Development, Communication Skills & Public Relation Company Statutory Requirements & Hob Hierarchy Corporate Culture & Type of Companies Advertisement, Media & Event Managment Personal Grooming, Body Language & Dress Code French Yoga & Phycial Fitness
 

School: Sieger Management Consultants Pvt. Ltd.
[All Courses]

Customer Care Management
Course Format: On-site
SIEGER offer various corporate training programs that can be of great assistance to you and your organization and these include skills development, management training, sales training, leadership, HR interaction and much more. Such training will assist in assessing the needs of departments, managing resources and implementing effective training for the entire staff complement of a corpora...
 

School: TechnoVoice Trainers Pvt Ltd.
[All Courses]

Customer Care
Course Format: Classroom
100% Placement Assured Placement tie ups with all leading Call Centers and Corporates Practical training with focus on listening, verbal communication and personality enhancement Hundreds of candidates trained and successfully placed in various call centers at Delhi, Gurgoan Noida, Chandigarh & Ludhiana
 

School: Corporate Training & Workshop Providers
[All Courses]

Principles of Customer Care for Sales-Support Personnel Workshop
Course Format: On-site
Audience As specified by you: Location of Training: At your premises or venue selected by your company. Duration: 8 Hours Per Day Infrastructure required:( to be provided by you) Hall with LCD projector, Audio system or speakers, tie-mic, Laptop with Internet Connectivity (preferable), White Board, Writing material for participants. Enough space for team acti...
 

School: Step Consulting
[All Courses]

Customer care Workshop
Course Format: On-site
A hugely popular set of workshops that tackle issues like communication, negotiating skills, interviewing techniques, customer care etc. through customisable programmes. The details of the APT modules are as follows: Look who’s talking ‿a Communication workshop Ticking Away - a Time Management program What’s in it for me ‿a Negotiating Skills program Who’s the Boss? - a Leadership ...
 

School: Accent & Communication Training Institute India
[All Courses]

Customer Care for Credit Collections
Course Format: Classroom
Many call centres both domestic and international are involved in collecting outstanding dues over the phone. This course will cover - ¤ What is exceptional ’customer service’ and how can we get it? ¤ The right attitude and behaviour ¤ Positive communication when addressing customers ¤ Listening skills ¤ Controlling the call ¤ Difference between asse...
 

Customer Care
Course Format: Classroom
To be an effective CRA you need to know how to handle customers. Our course will cover ¤ Projecting a professional image, building rapport, voice presentation skills. ¤ Customer service essentials ¤ Understanding the power of the phone and how to use it to influence customers. ¤ Polite English ¤ Active listening techniques, hearing the whole picture. ¤ Quest...
 

School: NetVarsity
[All Courses]

Customer Handling Skills
Course Format: Online
Customer Handling Skills: Overview, Managing Customer Requirements & Winning Customers. After completing all the courses in the curriculum, you will be able to: Identify the types of customers. Identify customer requirements. Identify the customer service dimensions to respond appropriately to customer requirements. Define customer relationship management (CRM). Identify the types...
 

School: NMIMS University
[All Courses]

Customer Care in Automobile Industry
Course Format: Classroom

 

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