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HP Accredited Sytems Engineer

School: Hemsley Fraser Group Limited
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Microsoft Project - Introduction
Course Format: Classroom
OverviewMicrosoft® Project is widely recognised as the software to use to manage and control your projects. This two day introductory course provides an introduction on how to use it to create and manage a project plan. This course gives you a basic introduction on how to use Microsoft Project ¡®Standard¡¯ Version to create and learn how to juggle tasks and resources to manage a project.
 

Advancing Your Project Management Skills
Course Format: Classroom
This course explores how a project integrates with other departments within the organisation; the extra responsibilities that can fall under the role of the project manager and the people skills needed to support the project management process. As organisations mature and adopt project management as a formal discipline, there is an increasing need for project managers to understand how a pr...
 

The Essentials of Project Management Including Microsoft Project
Course Format: Classroom
This five day training course provides the key processes and methods central to fulfilling the project manager¡¯s role. Its principle advantage is that the programme examines how these processes can be implemented on a day-to-day basis through the use of Microsoft® Project software and as such it is a highly practical programme of training. To support this approach delegates work through a ...
 

Project Management for PAs, Administrators and Secretaries
Course Format: Classroom
This course will motivate and instil confidence in PAs, administrators and secretaries who are involved in the core skills of project management. The course enables you to practice new skills in a risk-free environment. We have designed this two-day course to provide office professionals with the essential knowledge to effectively plan, implement and review projects. Through attending this ...
 

Rapid and Effective Reading
Course Format: Classroom
Our consultants will share with you new ways of thinking and show you how rapid and effective reading can help you to deal faster with information overload. This highly interactive workshop offers alternatives to reading that will greatly improve current speed and comprehension if practiced regularly. You will learn about the bad reading habits you currently have and leave with strategies...
 

Managing Pressure and Conflicting Demands
Course Format: Classroom
In today¡¯s work environment we are constantly under pressure to juggle different colleagues¡¯ needs, dealing with several different projects at once or having to adapt to changing priorities. This course provides practical guidance on managing relationships and dealing with conflicting needs effectively in order to improve and maximise performance in the workplace.
 

Secretary/PA & Manager
Course Format: Classroom
This workshop provides a unique opportunity for managers and secretaries/PAs to attend a forum together, which will enable them to explore their current working relationship and find ways to work more effectively with each other. The programme is designed to help both managers and secretaries understand each other¡¯s roles, responsibilities and issues, build stronger relationships and manag...
 

Professional Skills for Administrators and Secretaries
Course Format: Classroom
This practical and highly popular course rapidly develops the key skills and knowledge that enable the new and developing office professional to maximise their contribution to the manager, team and organisation. The programme shows you how to plan and organise efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organisation¡¯s go...
 

Diploma in Business Administration
Course Format: Classroom
The Diploma in Business Administration provides Office Professionals with a recognised qualification from the UK¡¯s leading training provider. The breadth of the modules will provide you with the core competencies that will enable you to take on a broader role, increased management responsibilities and offer greater contributions to your Manager and Team. The Diploma will be awarded on the b...
 

Managing Customer Complaints
Course Format: Classroom
This course explains how to stay calm under pressure, not to over react, and how to remain professional when managing issues. Customer expectations for speed, quality, cost control and delivery have increased and customers complain when their expectations are not met. When customers complain it can be a very stressful experience and remaining calm under pressure is a key to retaining long-te...
 

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