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Cisco Networking System and Technologies

School: Harbrook
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Cisco Sales Essentials
Course Format: Classroom
Cisco Sales Essentials v4.0 provides both Cisco and partner Account Managers and System Engineers with the introductory information they need to resell Cisco core products and solutions. It is designed for both Account Managers and System Engineers wishing to pass the Cisco Sales Essentials exam or for those who need to re-certify as a CSE. This 2-day, instructor-led course addresses high le...
 

Cisco Voice Gateways and Gatekeepers (Certificate)
Course Format: Classroom
The goal of the GWGK v2.0 course is to provide students with information and practice activities to prepare them to install, configure, monitor and troubleshoot Cisco voice gateways and gatekeepers in Enterprise installations, in accord with the recommendations of Cisco’s Solution Reference Network Design for IP Telephony guides.
 

Cisco IOS Unified Communications (Certificate)
Course Format: Classroom
This course provides the student with Unified Communications concepts, component definition and high level designs. This is also the core technology course in the certification path to achieve the CCNA Voice designation. Students will be able implement and configure small to medium sized IP Telephony solutions. UC products covered during labs will include the Cisco Unified Communications Manage...
 

Cisco Voice Over IP (Certificate)
Course Format: Classroom
Cisco Voice over IP (CVOICE) v6.0 provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CC...
 

Cisco Unity Design & Networking (Certificate)
Course Format: Classroom
Cisco Unity Design and Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity solutions based upon customer requirements. Upon completion of this course, you should have a higher degree of confidence that the designs you provide for your customers meet the criteria of being sustainable and reducing post-deployment support requirements. A...
 

Cisco Unified Presence Design & Implementation (Certificate)
Course Format: Classroom
Cisco Unified Presence Design and Implementation (PRSDI) v6.0 is a 3-Day course that prepares you for installing and configuring a Cisco Unified Presence Release 6.0. It also includes integration options with other Cisco Unified Communication products as well as third-party presence solutions, including Microsoft Live Communication Server, Microsoft Office Communications Server, and IBM Lotus S...
 

Cisco PGW2200 Advanced (Certificate)
Course Format: Classroom
The Cisco PGW2200 Advanced (PGWA) course follows on from our popular PGWC course and it drives advanced configuration steps, routing concepts and enhanced dialplan design. The attendees will spend their time in theory and guided lab sessions to build up practical examples. This course provides the knowledge and skills required to design/plan complex PGW2200 routing and dialplans with hands-on l...
 

Cisco PGW Bootcamp (Certificate)
Course Format: Classroom
This ILT course explains in detail the Cisco PGW2200 in call control mode solution, the course explains the different flavours and solutions of the Cisco PGW2200 Call Control Mode. The first 5 days of the course focuses on the configuration of all aspects in a Call Control Mode. The second 5 days focuses on troubleshooting of the Cisco PGW2200, including generic Dial Plan design, H.323 ne...
 

Cisco IP Telephony (Certificate)
Course Format: Classroom
Cisco IP Telephony Part 1 (CIPT1) v4.1 prepares you for installing, configuring, and maintaining a Cisco IP telephony solution. This course focuses primarily on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; an...
 

Cisco ICM Multichannel Options (Certificate)
Course Format: Classroom
This 5-day course is intended for personnel within a multi channel call center environment who will have day-to-day interaction with the ICM products from Cisco. The course covers the ICM E-Mail Manager Option and the ICM Web Collaboration Option. The course will cover the features of both options as well as the integration with ICM. After completing this course, the student should be able t...
 

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