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Communication training courses and schools
Communication Skills

School: Mondale IT Solutions Ltd.
[All Courses]

Cisco Unified Communications Manager (Certificate)
Course Format: Classroom
AUCM teaches administrators how to perform the most frequently requested administrative tasks for installed Cisco IP telephones and users, using Cisco Unified Communications Manager v6.0 - Course Introduction - Understanding Cisco Unified Communications Administration Options - Introducing Cisco Unified Communications Endpoints - Connecting End-User Devices - Configuring Cisco Unifi...
 

Telephony Using Microsoft Office Communications Server 2007
Course Format: Classroom
This two-day instructor-led course teaches students how to implement and maintain an Office Communications Server 2007 telephony solution. The course covers the topologies supported by Office Communications Server 2007 for deploying a telephony solution for an organization. Further, the course introduces the various call-flow scenarios in an enterprise and explains the call flow among the vario...
 

Instant messaging Using Microsoft Office Communications Server 2007
Course Format: Classroom
This one-day instructor-led course teaches students the instant messaging functionalities that are available in Microsoft Office Communications Server 2007. The course introduces the Office Communications Server 2007 architecture in the Standard and Enterprise Editions, and the considerations involved in implementing them. The course focuses on the instant messaging features and the role of ser...
 

Audio/Visual Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007
Course Format: Classroom
After completing this course, students will be able to: ï¿?Determine implementation requirements for an on-premise conferencing solution. ï¿?Deploy an on-premise conferencing solution by using Office Communications Server 2007 Standard Edition. ï¿?Deploy an on-premise conferencing solution by using Office Communications Server 2007 Enterprise Edition. ï¿?Deploy and configure participant...
 

Verbal Communication Skills
Course Format: Classroom
By the end of the course you will be able to: define effective communication demonstrate listening and questioning skills effectively identify how your inner thinking affects the way you communicate state the relevance of non-verbal communication recognise the impact of your communication style on others using recognised models describe the importance of assertiveness and its impact ...
 

School: Log Heights Ltd.
[All Courses]

communication
Course Format: Else
Even with the predominance of e-mails nowadays, we still spend around three quarters of our working day talking to someone ‿face to face, on the telephone, in meetings and at conferences ‿so it pays to be good at it! If you’d like to get more out of interactions with others, why not consider one of our communication skills programmes? Throughout we encourage all participants to be fully invo...
 

School: Learning Tree International Ltd.
[All Courses]

Public Speaking
Course Format: Classroom
You Will Learn How To Speak publicly in a convincing, confident and concise style Identify and apply key skills of effective public speaking Employ an effective five-step method to create materials that support a compelling speech Keep the audience focused on you and your message Design interactive questions to engage your audience Sharpen your public speaking skills by preparing, ...
 

Facilitation Skills
Course Format: Classroom
You Will Learn How To Facilitate goal-oriented results through planning, collaboration and consensus Maintain facilitative focus by adopting the right frame of mind Create a targeted agenda to make meetings productive Start up, manage and close effective meetings Resolve disagreement using a range of consensus-building techniques Develop and implement a facilitative action plan ...
 

Negotiation Skills
Course Format: Classroom
You Will Learn How To Conduct principled negotiations that result in wise agreements Incorporate a process approach into your negotiation skill set Formulate communication strategies based on various situations Develop a confident negotiating style to deflect "hardball" tactics Apply psychology principles to negotiate effectively Enhance your negotiation skills by applyin...
 

Responding to Conflict
Course Format: Classroom
You Will Learn How To Effectively handle conflict using a powerful conflict resolution method Anticipate the causes of conflict and respond proactively Manage strong emotions in a conflict situation Remove barriers to cooperation Create productive outcomes and reach a final agreement Embrace conflict as an opportunity for team and organisational growth Course Benefits Workplac...
 

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