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Excel training courses and schools
Microsoft Excel

School: Silicon Beach Training Ltd.
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VBA For Excel
Course Format: Classroom
This VBA for Excel training course is designed to give a good working knowledge of Visual Basic for Applications �concentrating on Microsoft Excel. During this VBA for Excel Training Course students will learn to create and edit macros, and gain an understanding of VBA code. The Visual Basic for Applications content of the training course can be applied to other Microsoft Applications. E...
 

Excel
Course Format: Classroom
Microsoft Excel is a very powerful spreadsheet application designed to save you time and make creating spreadsheets and other documents easy. This excel training course shows you the applications capabilities, before work through exercises to create simple worksheets. Microsoft Excel Training Course Objectives This introductory Excel training course will provide you with a working understan...
 

Customer Service Excellence
Course Format: Classroom
This Customer Service training course uncovers the secrets and strategies of building a business based on improving and gaining outstanding levels of customer service and satisfaction. Customer Service Training Course Objectives The ultimate goal of this Customer Service Excellence training course is of course increased customer loyalty and retention. This requires the integration of many ...
 

School: Practical Training for Professionals
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Excel 2007
Course Format: Classroom
The skills and knowledge acquired in Microsoft Excel 2007 Fundamentals are sufficient to be able to use and operate the software at an efficient level. The Course Suits Microsoft Excel 2007 Fundamentals is designed for users who are keen to extend their understanding and knowledge of the software. Microsoft Excel 2007 Fundamentals assumes little or no knowledge of the software. However, ...
 

Excellent Customer Care - Incoming Calls Workshop
Course Format: Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing delegates will improve their customer-care skills when answering the telephone. ...
 

Customer Excellence for Finance Staff
Course Format: Classroom
This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. The Course Suits Anyone working in a customer service role within a finance or collections environment. Training Benefits A greater understanding of the customers needs and how they rate customer excellence Understand why custom...
 

School: Doncaster College
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Excel 2003 (Certificate)
Course Format: Classroom
This course is aimed at employees whose responsibilities include the use of Microsoft Excel to create, modify, share, and revise workbooks using templates, automated procedures, and the Web, and retrieve, analyse, and summarise data in organisations of every size. The course provides delegates with the necessary skills to successfully achieve accredited certification in Excel Expert 2003.
 

School: Parity Training Ltd.
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Excel 2007
Course Format: Classroom
Microsoft Excel 2007 provides delegates with powerful tools for creating professional-looking spreadsheets quickly and easily. This course is designed for new users who wish to acquire the basic Excel skills needed for the creation of spreadsheets. Course Objectives On completion of this course, delegates will be able to create, modify and format Spreadsheets using a number of features, as we...
 

School: Oak Tree Management & Training Ltd.
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Business Excellence Model
Course Format: Classroom
This course is designed for the senior management groups of organisations that would like to investigate the strategic benefits of adopting the EFQM model. The “Model for Business Excellence�is recognised as providing the key strategic framework and criteria for managing an organisation and identifying improvement opportunities regardless of the nature or size of that organisation and identify...
 

Customer Care Excellence
Course Format: Classroom
Pleasing customers is crucial to the success of any business. Research shows that today, customers have higher expectations of how they wish to be treated. It is also proven that customers place high priority on the way they are made to feel. The most successful organisations manage the service that their staff give to their customers This course can be tailored and delivered in company. ...
 

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