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Human Resources training courses and schools
Human Resources Management and Organizational Development

School: Chartered Institute of Personnel and Development - CIPD
[All Courses]

Positive Influencing Skills
Course Format: Classroom
This course is relevant to, and has been attended by, a very broad range of people including graduate trainees, HR specialists, consultants, project leaders and managers. Their common denominator is that enhanced influencing skills, used positively, will help them achieve better results with other people more easily. Course overview: Achieving your goals at work means getting the help, co...
 

Performance Review Skills
Course Format: Classroom
Recommended for: Line managers, team leaders, personnel and development professionals responsible for the assessment and improvement of performance of employees reporting to them. Course overview: How can you achieve outstanding results,lead winning teams, and inspire individuals to high productivity? This course demonstrates how managing performance can enable you to motivate ind...
 

Negotiation Skills
Course Format: Classroom
Recommended for: Managers, trainers and anyone whose role requires him or her to negotiate �internally or externally, with customers, suppliers and others. Course overview: Almost every day we negotiate with suppliers, customers, and colleagues. The absence of effective negotiation skills can have serious and detrimental effects on customer and inter-group relationships and in turn on ...
 

Advanced Negotiation Skills
Course Format: Classroom
Recommended for: Any experienced negotiator facing a complex, risky or unfamiliar negotiating situation. This may involve negotiations with suppliers/clients, trade unions or with other colleagues about change or projects/resources. Course overview: Whether negotiating with suppliers, clients, colleagues in other departments, or trade unions, some negotiations are more difficult and m...
 

Mentoring in the Workplace
Course Format: Classroom
All those considering taking on a mentoring role for the first time or developing their existing skills, as well as those involved in establishing or developing an existing scheme. Course overview: This thought-provoking, skills-based programme looks at what it takes to achieve mentoring excellence. We explore the essential skills mentors need and give practical guidance on setting up, or...
 

Mediation in the Workplace
Course Format: Classroom
The course is suitable for all HR and line managers wishing to develop their workplace mediation skills and understand the workplace mediation process in more detail. Course overview: Unresolved conflict can severely disrupt workplace communication, performance and employee job satisfaction and can be costly in terms of productivity and possible legal fees. Workplace mediation is a prag...
 

Managing Relationships and Conflict
Course Format: Classroom
This course is for people who wish to enhance their performance at work through their relationships with others and by dealing effectively with conflict. Course overview: Successful businesses are built on good internal and external relationships. Yet even in the best-run organisations conflict is inevitable. People come to work with diverse beliefs, histories, needs and aspirations, and ...
 

Maternity and Family Leave: Rights and the Law
Course Format: Classroom
Recommended for: Personnel practitioners responsible for employment issues within their organisation. No prior knowledge of the law on maternity or family rights is required. Course overview: This 1-day practical course provides essential knowledge for participants involved in the administration and management of family friendly policies and procedures in their organisations. It provide...
 

Human Resources Planning
Course Format: Classroom
Recommended for: Managers and HR specialists who have responsibilities for strategic planning and need to increase their knowledge of HR resource planning. It is ideally suitable for those wishing to update their knowledge of human resource planning. Course overview: People are the critical factor in how organisations perform and success depends on how effectively we analyse and manage ...
 

Managing Diversity
Course Format: Classroom
Recommended for: Personnel practitioners or line managers wishing to improve awareness of good practice in diversity. No prior knowledge of discrimination law or experience of diversity best practice is required. The programme is at an introductory level and assumes little or limited previous experience. Course overview: This 1-day course provides a good working knowledge of diversity b...
 

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