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Find ITIL Training Courses and Workshops in Cities of United Kingdom: Birmingham - Bristol - Cambridge - Coventry - Edinburgh - Glasgow - Kingston - Leeds - London - Manchester - Slough
ITIL training courses and schools
IT Infrastructure LibraryTotal 118 training course(s) at schools in United Kingdom.
School: Mondale IT Solutions Ltd.
[All Courses] Training Center(s)/Venue(s): London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter, , United Kingdom
Tel.: 01635 281 888ITIL V3 Foundation Certificate in IT Service Management
Course Format: Classroom
The ITIL V3 Foundation Certificate in IT Service Management course provides comprehensive first-level training for anyone involved in provision, support, and delivery of IT Services.
The course culminates in an optional one-hour multiple-choice examination for the Foundation Certificate in IT Service Management ï¿?Version 3 and is a pre-requisite for the further training in ITIL Version 3 tha...
ITIL V3 Capability Certificate in Service Offerings and Agreements
Course Format: Classroom
The ITIL Certificate in Service Offerings and Agreement (SOA) Course is one of the four courses that fit into the capability stream for ITIL Version 3 certification.
This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support...
ITIL V3 Capability Certificate in Release Control and Validation
Course Format: Classroom
The ITIL Certificate in Release, Control and Validation (RCV) Course is one of the four courses that fit into the capability stream for ITIL Version 3 certification.
This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support...
ITIL V3 Capability Certificate in Planning Protection and Optimisation
Course Format: Classroom
The ITILï¿?Certificate in Planning, Protection and Optimisation (PPO) Course is one of the four courses that fit into the capability stream for ITILï¿?Version 3 certification.
This certification is intended to enable the holders of the ITILï¿?Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, i...
ITIL V3 Capability Certificate in Operational Support and Analysis
Course Format: Classroom
The ITIL Certificate in Operational Support and Analysis (OSA) Course is one of the four courses that fit into the capability stream for ITIL Version 3 certification.
This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in suppor...
ITIL V2-V3 Manager
Course Format: Classroom
ITIL V2-V3 Manager�s Bridge to Expert Certificate course gives candidates a fast track route to the new ITIL Version 3 Expert Certificate. This Five Day Course compliments training from previous ITIL versions, and is designed for holders of existing ITIL Managers Certificates.
The aim of the course is to highlight the new topics in ITIL Version 3 and the main differences from earlier ITIL Ve...
ITIL V2-V3 Foundation
Course Format: Classroom
The ITIL Qualification Board has approved the use of existing ITIL version 1 and version 2 certifications for prerequisite exemption and credit use within the version 3 qualification scheme.
The bridging options exist to recognise the existing investment in ITIL certifications and eliminate the need to re-certify under the new scheme. The bridging options recognise the elements of ITIL versi...
ITIL V2 Practitioner Certificate in Service Level Management
Course Format: Classroom
This qualification covers the Service Management discipline of Service Level Management as described in the IT Infrastructure Library Service Delivery book.
The qualification also covers ITIL Service Management principles in general, and the interdependencies between these and Service Level Management.
Course Content
I. Planning
The planning and implementation of the Service Level M...
ITIL V2 Practitioner Certificate in Service Desk & Incident Management
Course Format: Classroom
This qualification covers the Service Management disciplines associated with regard to the Service Desk and Incident Management as described in the IT Infrastructure Library (ITIL) Service Support book.
The qualification also covers ITIL Service Management
principles in general, and the interdependencies between these and the Service Desk function and the Incident Management process.
Cour...
ITIL V2 Practitioner Certificate in Problem Management
Course Format: Classroom
This qualification covers the Service Management discipline of Problem Management as described in the IT Infrastructure Library (ITIL) Service Support book. The qualification also covers ITIL Service Management principles in general, and the
interdependencies between these and Problem Management.
Course Content
I. Planning
The planning, implementation and improvement of the Problem Ma...
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