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Find ITIL Training Courses and Workshops in Cities of United Kingdom: Birmingham - Bristol - Cambridge - Coventry - Edinburgh - Glasgow - Kingston - Leeds - London - Manchester - Slough
ITIL training courses and schools
IT Infrastructure LibraryTotal 118 training course(s) at schools in United Kingdom.
School: Mondale IT Solutions Ltd.
[All Courses] Training Center(s)/Venue(s): London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter, , United Kingdom
Tel.: 01635 281 888ITIL V2 Practitioner Certificate in Configuration Management
Course Format: Classroom
This qualification covers the Service Management discipline of Configuration Management as described in the IT Infrastructure Library (ITIL) Service Support book. The qualification
also covers ITIL Service Management principles in general, and the interdependencies between these and Configuration Management.
Course Content
I. Planning
The planning and implementation of the Configurati...
ITIL V2 Practitioner Certificate in Change Management
Course Format: Classroom
This qualification covers the Service Management discipline of Change Management as described in the IT Infrastructure Library (ITIL) Service Support book. The qualification also covers ITIL Service Management principles in general, and the interdependencies between these and Change Management.
Course Content
I. Planning
The planning and implementation of the Change process
On complet...
ITIL V2 Manager’s Certificate in IT Service Management
Course Format: Classroom
Service Support constitutes part one of the four stage manager’s certificate programme. Upon successful completion of this course delegates must attend the Service Delivery course before going on to sit the Service Support and Service delivery 3 hour exams.
This course provides comprehensive in-depth training in supporting IT services. It is accredited by, and follows the syllabus specif...
ITIL V2 Manager’s Certificate
Course Format: Classroom
This course is an essential part of your preparation for your managers certificate examinations. For maximum benefit these events are scheduled within 10 days of the exams. This course aims to ensure that delegates have a complete and comprehensive understanding of the associated mock paper and are fully prepared for the exams.
ITIL V2 Foundation Certificate in IT Service Management
Course Format: Classroom
This course provides comprehensive first-level training for anyone involved in support and delivery of IT Services. It is accredited by, and follows the syllabus specified by the Information Systems Examination Board of the British Computer Society (www.iseb.org.uk)
It culminates in an optional one-hour multiple-choice examination for the ISEB Foundation Certificate in IT Service Management a...
Training Center(s)/Venue(s): London, , United Kingdom
Tel.: 020 7837 2690ITIL V3 Foundation
Course Format: Classroom
ITILâ„?V3 Foundation course is an intensive introduction to the ITIL service management framework, covering all aspects of the service support and service delivery processes, together with the service desk function. It consists of short lectures, discussions, examination technique training, mock examinations and culminates with an invigilated exam on the third day.
It provides a very good int...
ITIL V3 Intermediate - Service Transition
Course Format: Classroom
IT Service Management is a focus on the people, processes and technology issues that IT organisations face. ITIL courses are intended for IT Directors, IT Managers and chief information officers, or those aspiring to one of these positions in any public, private or not for profit organisation.
ITIL V3 Intermediate - Service Operation
Course Format: Classroom
IT Service Management is a focus on the people, processes and technology issues that IT organisations face. ITIL courses are intended for IT Directors, IT Managers and chief information officers, or those aspiring to one of these positions in any public, private or not for profit organisation.
ITIL V3 Intermediate - Service Offerings and Agreements
Course Format: Classroom
IT Service Management is a focus on the people, processes and technology issues that IT organisations face. ITIL courses are intended for IT Directors, IT Managers and chief information officers, or those aspiring to one of these positions in any public, private or not for profit organisation.
ITIL V3 Intermediate - Service Design
Course Format: Classroom
IT Service Management is a focus on the people, processes and technology issues that IT organisations face. ITIL courses are intended for IT Directors, IT Managers and chief information officers, or those aspiring to one of these positions in any public, private or not for profit organisation.
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