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Find ITIL Training Courses and Workshops in Cities of United Kingdom: Birmingham - Bristol - Cambridge - Coventry - Edinburgh - Glasgow - Kingston - Leeds - London - Manchester - Slough
ITIL training courses and schools
IT Infrastructure LibraryTotal 118 training course(s) at schools in United Kingdom.
Training Center(s)/Venue(s): London, , United Kingdom
Tel.: 020 7837 2690ITIL Problem Management
Course Format: Classroom
This course is aimed at anyone who wishes to improve, or needs to formalise, their understanding of the principles of Problem Management ’Best Practice’
ITIL Configuration Practitioner
Course Format: Classroom
The course is intended to promote ITIL ’Best Practice’ in Configuration Management. It gives you the opportunity to explore all aspects of Configuration Management in detail, through a series of lectures and exercises.
ITIL Change Management
Course Format: Classroom
This course is aimed at Service Management professionals who are working within the Change Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management
ITIL Availability Management
Course Format: Classroom
This course is designed for those already working in Availability Management, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability and knowledge of the subject.
The course is intended to promote ITIL ’Best Practice’ in Availability Management, and allows the course attendees the opportun...
ITIL Capacity Management
Course Format: Classroom
Capacity Management is the discipline that ensures IT infrastructure is provided at the right time in the right volume at the right price, and ensuring that IT is used in the most efficient manner.
This involves input from many areas of the business to identify what services are (or will be) required, what IT infrastructure is required to support these services, what level of Contingency wil...
ITIL V3 Managers Bridge
Course Format: Classroom
Adopting a more consistent, up-to-date approach and common terminology to Service Management enables organisations to increase productivity, save costs and improve customer service.
This managers bridge course introduces the key changes to this latest version of ITIL.
ITIL V3 Foundation Bridge
Course Format: Classroom
Adopting a common terminology and a more consistent approach to Service Management enables organisations to increase productivity, save costs and improve customer service.
This one-day overview introduces the key components of ITIL, the considerations when implementing and the accredited examination structure.
School: Learning Tree International Ltd.
[All Courses] Training Center(s)/Venue(s): Edinburgh, London, , United Kingdom
Tel.: 0800 282 353ITIL v2: Practitioner Agree and Define Workshop (Certificate)
Course Format: Classroom
You Will Learn How To
Prepare for and take the ITIL Practitioner Agree and Define (IPAD) Certification Exam
Plan key activities for the Financial and Service Level Management processes
Define the monitoring and reporting requirements of key performance indicators and achievements
Organise the relationships between the Agree and Define processes
Propose continuous improvements for the...
ITIL v2: Change, Configuration and Release Management Practitioner (Certificate)
Course Format: Classroom
You Will Learn How To
Prepare for and take the ITIL Change, Configuration and Release Management Certification Exam
Plan key activities for Change Management, Configuration Management and Release Management
Define the monitoring and reporting requirements of key performance indicators and achievements
Organise the relationships between the Change, Configuration and Release Management p...
ITIL v2: Achieving Foundation (Certificate)
Course Format: Classroom
You Will Learn How To
Prepare for and take the ITIL Foundation Certification Exam
Evaluate best practices in IT Service Management based on the ITIL framework
Assess the activities and roles involved in each ITIL process
Explore the components of Service Support and Service Delivery processes
Recognise key IT Service Management terminology
Identify security issues throughout the IT...
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