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ITIL training courses and schools
IT Infrastructure Library

School: Learning Tree International Ltd.
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ITIL v3 Managers Bridge (Certificate)
Course Format: Classroom
You Will Learn How To Prepare for and take the ITIL v3 Managers Bridge exam Define the concept of Service Management as a practice Identify the Service Lifecycle as the core of ITIL v3 Assess how the Service Management processes contribute to the Service Lifecycle Explain the objectives, scope, activities and roles for all of the ITIL v3 processes Recognise how technology enables t...
 

ITIL v3: Achieving Foundation (Certificate)
Course Format: Classroom
You Will Learn How To Prepare for and take the ITIL v3 Foundation Certification Exam Identify opportunities to develop IT processes using ITIL v3 Interact with IT teams using ITIL terminology and concepts Explore the components of Service Management processes Recognise the importance of IT and business integration Explain the benefits of Continual Service Improvement to the organis...
 

ITIL v2-v3 Foundation (Certificate)
Course Format: Classroom
You Will Learn How To Prepare for and take the ITIL v3 Foundation Bridging Certification Exam Evaluate ITIL v3 content and identify the benefits of ITIL v3 implementation Identify the primary differences between ITIL v2 and ITIL v3 Explain the business objectives for each phase of the ITIL v3 Service Lifecycle Assess the main principles and models of ITIL v3 Service Management Reco...
 

School: IRM UK Strategic IT Training LTD
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ITIL V3 Foundations
Course Format: On-site
IT organizations are faced with a rapidly evolving environment coupled with a more headcount-constrained staff, where standardization on optimal systems and procedures is a critical success factor. The Information Technology Infrastructure Library (ITIL®) is a set of best practices that may be used to deliver high quality IT services. ITIL®’s body of knowledge represent the consensus deriv...
 

School: Just I.T.
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ITIL Foundation
Course Format: On-site
ITIL has now been refocused from the alignment of IT with business strategy to the management of the lifecycle of the services IT provides. There is now a key emphasis on the importance of creating business value, rather than just the execution of processes. This as achieved through: Service Strategy - focuses on the identification of market opportunities for which services could be develop...
 

School: Harbrook
[All Courses]

ITIL V2-V3 Manager’s Bridge
Course Format: Classroom
This ITIL Managers Certificate in IT Service Management Bridging Course to the ITIL V3 Diploma in IT Service Management gives candidates a fast track route to the new ITIL Version 3 Diploma. This Five Day Course provides a complement to training from previous ITIL versions, and is designed for holders of existing ITIL Managers Certificates. The aim of the course is to highlight the new topic...
 

ITIL Service Management v3
Course Format: Classroom
A one-day overview that will provide the basic information and principles around the latest version of the ITIL® Service Management standard. It consists of short lectures and discussions, and provides a good introduction to the latest information in IT Service Management, and provides an excellent preparation for a Foundation Certificate course. Course Objectives After completing this c...
 

ITIL V3 Foundation
Course Format: Classroom
This course provides comprehensive first-level training for anyone involved in provision, support, and delivery of IT Services. It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). It culminates in an optional one-hour multiple-choice examination for the Foundation Certificate in IT Service Management �Version 3 and is a pre-requisite for the furth...
 

ITIL V2-V3 Foundation Bridge
Course Format: Classroom
This ITIL V3 Foundation Bridging Course gives candidates a fast track route to an ITIL version 3 Foundation certificate level of knowledge. This one-day course provides complementary first-level training and is designed for holders of existing ITIL Foundation Certificates from earlier ITIL versions. The aim of the course is to highlight the new topics in ITIL version 3 and the main differen...
 

School: Global Knowledge UK
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ITIL Service Management
Course Format: On-site
This three-day course provides IT Managers and Practitioners with a practical understanding of IT Service Management, the underpinning core ITIL® Service Delivery and Service Support Processes and implementation guidance. It also prepares delegates for the Foundation Certificate Examination. The course is assignment based, with a strong emphasis on practical coursework. It is based upon the ...
 

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