|
Find ITIL Training Courses and Workshops in Cities of United Kingdom: Birmingham - Bristol - Cambridge - Coventry - Edinburgh - Glasgow - Kingston - Leeds - London - Manchester - Slough
ITIL training courses and schools
IT Infrastructure LibraryTotal 118 training course(s) at schools in United Kingdom.
School: Global Knowledge UK
[All Courses] Training Center(s)/Venue(s): Coventry, Edinburgh, Glasgow, London, Manchester, Wakefield, Wokingham, Windsor, , United Kingdom
Tel.: +44 (0) 1189 777766ITIL Service Management in Action
Course Format: On-site
This 1-day innovative business simulation course provides delegates with practical experience of aligning business and technology processes. During a lively and energetic day, teams of delegates ’manage their own business�and experience for themselves how improved processes result in improved business profitability
ITIL Managing Across The Lifecycle
Course Format: Classroom
This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme.
The course completes the ITIL® Capability and Lifecycle qualification programmes, and leads to the ITIL® Expert qualification.
ITIL Service Lifecycle
Course Format: Classroom
The course builds on the general principles covered as part of the ITIL® Foundation course. It covers the lifecycle aspects of Continual Service Improvement (CSI) and covers the management and control of the activities and techniques within the CSI stage.
Additionally the course looks at the concept of CSI as a practice and at the interfaces between CSI and the other stages of the ITIL ...
ITIL Service Capability
Course Format: Classroom
This course builds on the general principles covered as part of the ITIL® Foundation course.
This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall business-focu...
Training Center(s)/Venue(s): Aberdeen, Birmingham, Bristol, Edinburgh, Exeter, Glasgow, Leeds, London, Manchester, Slough, , United Kingdom
Tel.: 0844 871 2080ITIL V2 Practitioner in Service Level Management (Certificate)
Course Format: On-site
This qualification covers the Service Management discipline of Service Level Management as described in the IT Infrastructure Library Service Delivery book.
The qualification also covers ITIL Service Management principles in general, and the interdependencies between these and Service Level Management.
Prerequisites
To be entered for the Practitioners examination leading to the cert...
ITIL V2 Practitioner in Service Desk & Incident Management (Certificate)
Course Format: On-site
This qualification covers the Service Management disciplines associated with regard to the Service Desk and Incident Management as described in the IT Infrastructure Library (ITIL) Service Support book.
The qualification also covers ITIL Service Management
principles in general, and the interdependencies between these and the Service Desk function and the Incident Management process.
...
ITIL V2 Practitioner in Problem Management
Course Format: On-site
This qualification covers the Service Management discipline of Problem Management as described in the IT Infrastructure Library (ITIL) Service Support book. The qualification also covers ITIL Service Management principles in general, and the
interdependencies between these and Problem Management.
Prerequisites
To be entered for the Practitioner’s examination leading to the certificate...
ITIL V2 Practitioner in Configuration Management
Course Format: On-site
This qualification covers the Service Management discipline of Configuration Management as described in the IT Infrastructure Library (ITIL) Service Support book. The qualification
also covers ITIL Service Management principles in general, and the interdependencies between these and Configuration Management.
Prerequisites
To be entered for the Practitioner’s examination leading to the...
ITIL V2 Practitioner in Change Management (Certificate)
Course Format: On-site
This qualification covers the Service Management discipline of Change Management as described in the IT Infrastructure Library (ITIL) Service Support book. The qualification also covers ITIL Service Management principles in general, and the interdependencies between these and Change Management
Prerequisites
To be entered for the Practitioner’s examination leading to the certificate, th...
ITIL V2 Managers in IT Service Management 1 (Certificate)
Course Format: On-site
ITIL V2 Managers Certificate in IT Service Management �Part 1 Service Support
Service Support constitutes part one of the four stage manager’s certificate programme. Upon successful completion of this course delegates must attend the Service Delivery course before going on to sit the Service Support and Service delivery 3 hour exams.
Course price does not include examinations fees.
Th...
Page(s):- 1 2 3 4 5 6 7 8 9 10 11 12 [ Popular Topics ] [ Schools Only ]
- Free Services -
Link students and schools worldwide
|
Tips:
Besides Acquiring latest course information by the search form, Students can also leave their study interests here and let schools callback. |
|
|
