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Find Personal Development Training Courses and Workshops in Cities of United Kingdom: Birmingham - Bristol - Cambridge - Coventry - Edinburgh - Glasgow - Kingston - Leeds - London - Manchester - Slough
Personal Development training courses and schools
Total 91 training course(s) at schools in United Kingdom.
School: Track Training Services (UK) Ltd.
[All Courses] Training Center(s)/Venue(s): Gnosall, Staffordshire, United Kingdom
Tel.: 01785 823583Presentation Skills Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Understand the key steps required to plan and prepare effectively.
Prepare content and visual aids.
Manage their audience.
Manage their nerves.
Deliver effective presentations with confidence.
Contents:
Tutor and delegate introductions.
Course objectives/Learning Logs.
To discuss Effective Communication.
To understand th...
Writing for Results Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Improve and develop their writing skills.
Enhance clarity and effectiveness of written communication.
Improve structure, style and ‘fit for purpose�
Improve confidence.
Present a positive and persuasive image.
Contents:
Tutor and candidate introductions.
Why does it matter?
The plain English Philosophy.
Knowing your aud...
Successful Letter Writing Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Improve and develop their grammar and writing skills.
Improve the effectiveness of their written communication.
Improve confidence in writing skills.
Contents:
Candidate and tutor introductions.
The Plain English Philosophy.
Recognising your Audience.
Punctuation and Grammar.
-Spelling (common mistakes).
-Common grammar tr...
Professional Telephone Techniques Workshop
Course Format: On-site
Learning Objectives:
By the end of the workshop delegates will be able to:
Understand the Key techniques for providing professional Customer Service on the telephone.
Manage a variety of different callers.
Manage complaints in a professional manner.
Exercise the key skills required to achieve positive outcomes.
Contents:
Tutor and delegate introductions.
Review of course objec...
Professional Selling Skills Workshop
Course Format: On-site
As a result of attending this workshop delegates will:
Understand the Six Step process for Successful Selling.
Understand the Key Skills which underpin each step.
Be able to improve their level of performance in a Selling situation.
Contents:
Tutor and delegate introductions.
Agreement of objectives/Learning Logs.
What is Selling?
The right inter-personal behaviour.
Things t...
Problem Solving and Decision Making Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Ensure quality decision making.
Understand a range of problem solving tools.
Act confidently in a range of business situations.
Contents:
Tutor and delegate introductions.
Course objectives/Learning Logs.
What is an Effective Decision?
The Six Point Decision Making process.
Types of management decision: Quality v Acceptan...
Persuading and Negotiating Skills Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Understand the key processes and skills used by successful negotiators.
Achieve Win/Win outcomes.
Plan and prepare professionally for effective outcomes.
Identify their further development needs in this are.
Contents:
Tutor and candidate introductions.
Agreement of Objectives/Learning Logs.
Define and Understand the term ‘Ne...
Personal Development Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Identify and reflect upon their personal strengths and areas for development. Modify their image and behaviour to reflect their needs
Produce an Action Plan for Personal Development
Contents:
Tutor and delegate introductions
Course objectives/Learning Logs
Agreement of ‘Ground Rules�for workshop.
Identification of Business an...
Interpersonal Skills Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Improve and enhance their relationships with others.
Gain a greater understanding of their communication styles.
Practise and develop a range of interpersonal skills.
Develop their confidence when dealing with others.
Contents:
Tutor and delegate introductions.
Review of course objectives/Learning Logs.
Barriers to Effective...
Effective Tele-Sales Techniques Workshop
Course Format: On-site
By the end of the workshop delegates will be able to:
Make sales calls with increased confidence and professionalism.
Use appropriate techniques to ‘win�the business.
Communicate effectively with a range of potential customers.
Exercise the key skills required to achieve positive outcomes.
Contents:
Tutor and delegate introductions.
Review of course objectives.
Making a Positi...
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