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Personal Development training courses and schools

School: Track Training Services (UK) Ltd.
[All Courses]

Presentation Skills Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Understand the key steps required to plan and prepare effectively. Prepare content and visual aids. Manage their audience. Manage their nerves. Deliver effective presentations with confidence. Contents: Tutor and delegate introductions. Course objectives/Learning Logs. To discuss Effective Communication. To understand th...
 

Writing for Results Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Improve and develop their writing skills. Enhance clarity and effectiveness of written communication. Improve structure, style and ‘fit for purpose� Improve confidence. Present a positive and persuasive image. Contents: Tutor and candidate introductions. Why does it matter? The plain English Philosophy. Knowing your aud...
 

Successful Letter Writing Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Improve and develop their grammar and writing skills. Improve the effectiveness of their written communication. Improve confidence in writing skills. Contents: Candidate and tutor introductions. The Plain English Philosophy. Recognising your Audience. Punctuation and Grammar. -Spelling (common mistakes). -Common grammar tr...
 

Professional Telephone Techniques Workshop
Course Format: On-site
Learning Objectives: By the end of the workshop delegates will be able to: Understand the Key techniques for providing professional Customer Service on the telephone. Manage a variety of different callers. Manage complaints in a professional manner. Exercise the key skills required to achieve positive outcomes. Contents: Tutor and delegate introductions. Review of course objec...
 

Professional Selling Skills Workshop
Course Format: On-site
As a result of attending this workshop delegates will: Understand the Six Step process for Successful Selling. Understand the Key Skills which underpin each step. Be able to improve their level of performance in a Selling situation. Contents: Tutor and delegate introductions. Agreement of objectives/Learning Logs. What is Selling? The right inter-personal behaviour. Things t...
 

Problem Solving and Decision Making Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Ensure quality decision making. Understand a range of problem solving tools. Act confidently in a range of business situations. Contents: Tutor and delegate introductions. Course objectives/Learning Logs. What is an Effective Decision? The Six Point Decision Making process. Types of management decision: Quality v Acceptan...
 

Persuading and Negotiating Skills Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Understand the key processes and skills used by successful negotiators. Achieve Win/Win outcomes. Plan and prepare professionally for effective outcomes. Identify their further development needs in this are. Contents: Tutor and candidate introductions. Agreement of Objectives/Learning Logs. Define and Understand the term ‘Ne...
 

Personal Development Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Identify and reflect upon their personal strengths and areas for development. Modify their image and behaviour to reflect their needs Produce an Action Plan for Personal Development Contents: Tutor and delegate introductions Course objectives/Learning Logs Agreement of ‘Ground Rules�for workshop. Identification of Business an...
 

Interpersonal Skills Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Improve and enhance their relationships with others. Gain a greater understanding of their communication styles. Practise and develop a range of interpersonal skills. Develop their confidence when dealing with others. Contents: Tutor and delegate introductions. Review of course objectives/Learning Logs. Barriers to Effective...
 

Effective Tele-Sales Techniques Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Make sales calls with increased confidence and professionalism. Use appropriate techniques to ‘win�the business. Communicate effectively with a range of potential customers. Exercise the key skills required to achieve positive outcomes. Contents: Tutor and delegate introductions. Review of course objectives. Making a Positi...
 

Creating the right Professional Image Workshop
Course Format: On-site
By the end of this workshop learners will be able to: Review their personal/professional image and impact Make the impact they want to in a range of situations Motivate themselves to achieve success Improve their effectiveness in communication and influencing Be aware of their strengths and development needs Contents: Tutor and delegate introductions Review of workshop object...
 

Assertiveness Skills Workshop
Course Format: On-site
By the end of the workshop delegates will be able to: Deal firmly and convincingly with others. Handle aggression without becoming aggressive. Recognise the three basic behavioural options. More readily achieve your needs/requirements in a variety of workplace situations. Contents: Tutor and delegate introductions. Review of course objectives/Learning Logs. Understanding the di...
 

Effective Business Communication Workshop
Course Format: On-site
By the end of the workshop delegates will be able to : Understand the absolute need for clear communication. Agree and practise the key skills required. Identify a range of business communication methods and highlight the strengths and weaknesses of each. Produce a Personal Improvement Plan. Contents: Tutor and delegate introductions. Review of course objectives/Learning Logs. ...
 

School: Symmons Madge Associates Ltd.
[All Courses]

Stress Management Workshop
Course Format: Classroom
Stress is a requirement for being human; we need it to survive. Humans developed stress hormones as a way of surviving with the sabre-toothed tigers! It allows us very quickly to flood our bodies with hormones such as adrenaline and cortisol and make those snap decisions - ’Fight’ / ’Flight’ / ’Freeze’ / ’Fright’ or ’Faint’ responses. Stress...
 

Effective Interviewing Skills for Management Workshop
Course Format: Classroom
Making an employment appointment can be tricky, and this is especially true in turbulent times. How can you be sure that you are selecting the right person for the job? Using selection interview knowledge, skills and techniques enhances the likelihood of better selection decision-making. This workshop provides a working knowledge of these skills and techniques within two structured interview fr...
 

Dealing with Complaints Workshop
Course Format: Classroom
To assist all staff maintain a professional approach in successfully dealing with a range of complaints from service users, their families and other parties. This course will involve some group working in a workshop situation. It is designed mainly for owners; managers and senior staff but will be of value to anyone who comes into contact with members of the public and service users Cours...
 

School: Stehle Associates
[All Courses]

Time Management Workshop
Course Format: On-site
Most of us feel that there are just too few hours in the day and wish that we could get on top of the paperwork and have a clean start in the morning. The incentive is there, but somehow it never seems to work out the way we hope. Whatever plans we make seem always to be confounded by interruptions, by changes to priorities and the sheer difficulty of getting started. By rushing from task to...
 

Managing Meetings Workshop
Course Format: On-site
Meetings are a crucial element of business yet many meetings fail to meet the objectives of the attendee or to serve a useful purpose. Meetings are often treated as social gatherings without any structure or format. Attendees arrive, talk about a subject and leave. Soon after the meeting everyone has forgotten why the meeting was held. This workshop encourages learners to take a structured a...
 

Inspirational Leadership Workshop
Course Format: On-site
The time of the MANAGER has come to an end. Managers are non-creative, non-productive and most don’t add value. In today’s rapidly changing environment the ingredients for being successful are in providing added value - to provide for the customer goods or services - quicker, cheaper and at higher quality - what’s needed - inspirational leaders. This fast moving workshop will ...
 

School: Silicon Beach Training Ltd.
[All Courses]

Time Management Workshop
Course Format: Classroom
This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time. Time management training courses and workshops will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress. Time Management Training Course Objectives: Th...
 

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