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Personal Development training courses and schools

School: Mondale IT Solutions Ltd.
[All Courses]

Business Writing
Course Format: Classroom
By the end of the course you will be able to: recognise and use the 4-block structure for a letter use powerful words and phrases demonstrate the importance of grammar, punctuation and spelling to business correspondence apply appropriate email etiquette understand the importance of using plain English demonstrate the differences between active and passive sentence construction rem...
 

Being a Leader
Course Format: Classroom
By the end of the course you will be able to: recognise how you lead individuals, teams and across your organisation understand the organisational structure of your organisation work effectively within the decision making process at your organisation gain ideas for alternative solutions and approaches influence the decision making process using your source of power communicate in a p...
 

Assert Yourself & Build Confidence
Course Format: Classroom
By the end of the course you will be able to: build confidence and self belief explore the differences between submissive, aggressive and assertive behaviour explain the importance of asserting your rights without infringing upon those of others recognise how to be assertive in groups utilise the different styles of assertion and their uses ensure your message is clear and understood...
 

Art of Amazing Service
Course Format: Classroom
By the end of the course you will be able to: explore the importance of customer care and know how to develop a customer care charter identify what makes customer care count and set personal customer care goals solve problems on behalf of your customers and know how to handle complaints effectively enhance communication skills which will enable you to achieve the results you want devel...
 

Achieving Higher Self Esteem
Course Format: Classroom
By the end of the course you will be able to: recognise when you have healthy levels of self-esteem state where self-esteem comes from consider the benefits of self-esteem identify barriers to developing high self-esteem develop healthy self-esteem by changing negative and self-defeating messages review assertive behaviour and how this will help maintain high levels of self-esteem ...
 

School: QA Ltd.
[All Courses]

Report Writing for Business Workshop
Course Format: On-site
Do you need to be able to communicate information effectively and concisely? Do you want to be able to get your point across in the most planned, structured, concise and persuasive manner? Do you want people to give your reports the attention they deserve? Report writing is not simply receiving information to hand to others, it is your opportunity to communicate information, ideas and fi...
 

Organisational Politics Workshop
Course Format: On-site
Do you need to understand the type of political organisation you work for? Do you need to become more politically aware? Do you need to develop political strategies for working within your organisation? Today’s organisational environment is increasingly complex with research indicating ‘negative�organisational politics can adversely affect morale, productivity and profitability even sugg...
 

Image for Impact Workshop
Course Format: On-site
Do you want to make a strong positive first impression? Do you want to make sure people’s perceptions of you match your future careers aspirations? Do you want to maximise your impact in the workplace? Image is one of the most vital communications skills, yet few of us ever stop to listen to the message we send out about ourselves via our body language, dress and visual behaviour. This wo...
 

Achieving Higher Self-Esteem Workshop
Course Format: On-site
Do you want to improve the quality of your life at work and at home? Do you want to reduce your vulnerability to the disorder of everyday living? Will your life benefit from higher levels of self-esteem, self-confidence and self dignity? Do you want to create positive habits though transforming your beliefs, thinking styles and behaviours? This workshop will show you how to develop hea...
 

School: BSY Group
[All Courses]

Health and Personal Development (Certificate)
Course Format: Online
It is the ‘unlearning�of negative attitudes and prejudice that society places on the individual that perhaps frees them to be able to pursue their dreams and goals without fear or inhibition. This course aims to help the people regain control of their life and health. By following the guidelines contained in each lesson they will be given the keys to achieving their goals in life and g...
 

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