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Public Sector training courses and schools
Public Sector Management Skills

School: Parity Training Ltd.
[All Courses]

Public Sector Balanced Scorecard
Course Format: Classroom
At the highest level, the Balanced Business Scorecard is a framework to help organisations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behaviour. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve the strategic performance and operational resul...
 

School: QA Ltd.
[All Courses]

Project Management in the Public Sector
Course Format: On-site
Project Management in the Public Sector �Senior Managers Overview Central Government has for several years been stating in various white papers and performance reviews that appropriate management procedures based on PRINCE2® should be adopted by all public sector organisations in order to help ensure successful project delivery. However a number of problems are often encountered when attemp...
 

School: Mouse Training
[All Courses]

Customer Care for Public Sector Organisations
Course Format: Classroom
Being competent in the ‘technical�IT. skills of the job is no longer enough. If we do not have appropriate ‘soft�skills - we lose or upset customers. Your staff will learn the key skills. Course Outline Overview Ensure the right perception of customer care Learn the key skills of questioning and how to apply them Your staff will learn how to improve their ‘Active�listen...
 

School: Royal Holloway - University of London
[All Courses]

MBA for the Public Sector (Master Degree)
Course Format: Classroom
The course is aimed individuals who aspire to be senior managers and leaders in public sector organisations. The MBA for the Public Sector is designed to develop individuals through a tailored package of core and optional courses, drawn from existing MBA programmes and specially designed courses addressing key public sector issues. The course addresses current pressures and future challenges...
 

School: Hull University Business School
[All Courses]

MSc Public Sector Management (Master Degree)
Course Format: Classroom
takes a range of academic viewpoints, including management, organisation studies, policy studies and economics, in dealing with its subject matter. This includes organisational structures, managing government operations and public service delivery, executive leadership in government, and, particularly, public management policy. Those successfully completing the programme learn how to ana...
 

School: Capita Learning & Development
[All Courses]

Marketing of services in the public sector
Course Format: Classroom
Services dominate the modern global economy. The Internet is one big service - any organisation using the web to deliver their services will need to deliver high quality services if they are to meet customers¡¯ requirements. In the public sector - which often does not see marketing as an issue for them - the importance of delivering a service that satisfies the user is becoming increasingly reco...
 

School: Caledonian Business School
[All Courses]

Public Sector Finance
Course Format: Classroom
There is an ever-increasing need for non-financial managers in the public sector to get to grips with the financial information that comes across their desks. The knowledge required by non-financial public sector managers is to be able to understand, use and interpret the financial information under their area of responsibility. This programme encompasses the following objectives; what is a bud...
 

School: Procurement Services Limited
[All Courses]

Buying in the Public Sector Workshop
Course Format: On-site
Procurement is central to the achievement of public sector organisation objectives and touches almost every aspect of sector activity. The increasing use by the public sector of purchased services such as out-sourced facilities management, provision of turnkey systems and use of third parties to deliver public services means that huge sums are involved. The scene is also fast changing with g...
 

School: London School of English
[All Courses]

English for Public Sector Lawyers
Course Format: Classroom
This is a highly specialised programme designed for lawyers working in the state or public sector, either in central government departments, ministries and authorities, or for regional and local government. Lawyers working in these areas often need to use legal language in a very specific context. This course is designed to provide the tools to make sure that they can function effectively.
 

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