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Quality training courses and schools
Quality Control Process and Management, TQM

School: West End Training Limited
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Total Quality Management
Course Format: On-site
Topics covered: What is your view of quality? Who produces a quality service or product? Quality v. Total Quality. The price of quality. Inspection adds cost. Force field analysis to improve goals. Fish bone analysis to identify problem areas. Process mapping improves work flow. Pareto analysis. 80 / 20 rule. Quality mushroom. Internal and external customers. The att...
 

School: London Corporate Training Ltd.
[All Courses]

TQM in Practice
Course Format: Classroom
Who should attend: Senior managers in manufacturing & service organisations, private, institutional or government, who wish to implement improved total quality and performance within their areas of responsibility Quality Assurance practitioners who wish to evaluate the quality performance of their organizations in comparison with international quality certification standards Objectives & B...
 

School: University of Westminster
[All Courses]

Information Quality (Master Degree)
Course Format: Classroom
Today, all businesses and government and other organizations rely on the vast amounts of information that they hold in their computer systems. This course addresses the growing need for high quality information at all levels of the organization. Because of several well杙ublicized disasters, there is increasing concern about the quality of this data. This has seen new high杄nd software being devel...
 

School: Open University Business School
[All Courses]

Quality Management
Course Format: Online
On the one hand, quality is the collective name given to a set of practical tools and methods that work well and make sense; on the other, it is a concept that brings about change, sometimes rendering acceptable improvements that would be resisted if they were introduced in the name of cost cutting or greater productivity. This duality, which gives quality its strength, is explored in the cours...
 

Managing customers and quality
Course Format: Online
This course will help you to perform more effectively as a manager, both as an individual and as a team member, by: recognising the difference that managers can make �?the value they can add to what their organisations deliver to their customers; by considering customers: who they are (internal and/or external, which stakeholders can be called customers), how they behave, the importance ...
 

School: Kingston University
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Software Quality Assurance
Course Format: Classroom
This module allows you to: identify appropriate approaches to software quality assurance for different situations and organisations; use specific techniques for estimating software quality (metrics); and relate the approaches taught to software quality assurance in a real business environment.
 

School: Bradford University School of Management
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Total Quality and Performance Management (Master Degree)
Course Format: Classroom
This course targets talented high achievers with a first degree in a related subject who seek a world-class business education. The programme exposes you to the latest concepts and developments in TQM and related fields and provides you with expertise in integrated performance management, which is gaining prominence in both the public and private sectors. Outline Syllabus The course demonst...
 

School: Aberdeen Business School, Robert Gordon University
[All Courses]

Quality Management (IQA Recognised)
Course Format: Online
This course is suitable for both recent graduates who wish to pursue a career in quality management and business improvement and for quality and business managers who wish to develop their professional practice and require a qualification in this specialist area of management. The course comprises the range of subjects suitable for a Masters level qualification on quality management and has...
 

School: City Lit
[All Courses]

Effective quality assurance observations Workshop
Course Format: Classroom
Do you need to carry out observations of teaching for training or quality assurance purposes? This one-day workshop will help you build confidence in your observation skills. -------------------------------------------------------------------------------- What is the course about? This one day workshop is aimed at those intending to observe teachers for quality assurance purposes in the L...
 

School: Chartered Management Institute
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Leading and Managing Quality Customer Service Workshop
Course Format: Classroom
The quality of customer service is a critical element in the mix of business strategies �C contributing to organisation effectiveness and achieving a competitive edge! This is more than being nice to customers �C it��s also about communicating effectively, overcoming problems and continuously striving to improve systems, processes, services, products and presentation. This workshop has been d...
 

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