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Sale training courses and schools
Sales Management and Skills

School: Mondale IT Solutions Ltd.
[All Courses]

Achieving Customer Care Excellence
Course Format: Classroom
Understanding the customers real needs by listening Generating creative and imaginative service ideas Managing complaints and recover incidents of service failure Managing unrealistic expectations The importance of the first impression Identify the personal and organisational blocks to customer service Introduce the service standards at every point of customer contact Monitor and ...
 

Proactive Telesales
Course Format: Classroom
Call-control and questioning techniques Complaint handling, use of voice and vocabulary Telemarketing tips Solution approach to telesales Anticipating and dealing with client and receptionists’ objections Seeking optimum commitment Cross and up-selling techniques Pro-active and re-active approaches Planning, call and conversion ratios Developing assertion and self confidence Pro...
 

School: Krauthammer UK
[All Courses]

Sales Management
Course Format: Classroom
This training programme aimed at directors and managers of sales teams has a dual purpose for the participant - to create optimal conditions for the sales team and to demonstrate exemplarity and involvement in sales and negotiation. These two complementary and interdependent skills are addressed in a linked format.
 

Sales
Course Format: Classroom
From prospection to closure via the defence of margins, this programme covers all the features of the commercial landscape of product and/or service salespeople. Every step of the sales action is trained - with specific relation to the professional environment of each participant.
 

School: Harbrook
[All Courses]

Cisco Sales Essentials
Course Format: Classroom
Cisco Sales Essentials v4.0 provides both Cisco and partner Account Managers and System Engineers with the introductory information they need to resell Cisco core products and solutions. It is designed for both Account Managers and System Engineers wishing to pass the Cisco Sales Essentials exam or for those who need to re-certify as a CSE. This 2-day, instructor-led course addresses high le...
 

School: SalesSense
[All Courses]

Mastering Negotiation
Course Format: Classroom
Negotiating is something you can practise almost every day and practise is what it takes to become a competent negotiator. That’s why participating in our two day negotiation skills course involves you in seven role play and simulation exercises. You will learn proven ways to maximise your profit while helping the other party feel good about the result. You will try out ways to get your ideas l...
 

Key Account Management
Course Format: Classroom
This course helps major account sales people reduce risk and maximise sales opportunities. By applying principles and methods to real account situations. During the course, participants increase their customer understanding while learning new skills and methods. Account managers learn new ways to maximise the customers benefit, address all the possible business in an account, keep competit...
 

Enterprise Selling
Course Format: Classroom
Competition for high value sales opportunities is usually ferocious. You can’t always be the first in or have the best solution or the lowest price. Winning means finding a way to out sell your competition. Losing a big deal is more than just disappointing. You cannot recover the time and effort invested in the campaign. Enterprise Selling teaches participants how to take the uncertainty out of...
 

Selling Through Partners
Course Format: Classroom
Selling ’ through’ is different from selling ’to’. A different set of skills and habits come to the fore in building an effective Partner network or Alliance. This course provides a bridge between traditional, end user sales capability and the special demands of selling through Partners. More than 74% of all B2B sales alliances including Agents, Dealers, Resellers, OEMs ...
 

Customer Led Selling
Course Format: Classroom
Most people prefer to buy. In the right circumstances, buying is a pleasant experience that is generally more rewarding than being sold. Instead of selling, help the customer make better decisions and better choices. On this course discover how to have your customer do the selling. Use a process that always gets better results. Help customers sell themselves on the value of a solution an...
 

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