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CRM training courses and schools
Customer Relationship Management

Total 46 training course(s) at schools in United States.

School: Strativity Group, Inc.
[All Courses]

Training Center(s)/ Campus(es): Rochelle Park, NJ, United States
Tel.: (201) 843-1315

Customer Experience Management Certification
Course Format: Classroom
Seeking new and innovative ways to differentiate your products and services from your competition? Learn how to implement Customer Experience Management (CEM) strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit.
 

School: Professional Development Center
[All Courses]

Training Center(s)/ Campus(es): Montrose, California, United States
Tel.: +818-957-0024

Customer Relationship Management Workshop
Course Format: Classroom
A program for all members of the organization including: Manufacturing Engineering Quality Sales administration Customer service The 10-week, 4-hours per class course will include techniques for better internal and external customer communication. Each participant will learn and practice techniques for: Improved communication skills Active listening skills Maintaining y...
 

School: ENO.com
[All Courses]

Training Center(s)/ Campus(es): Stafford, Virginia, United States
Tel.: (888) 742-3214 or 540-720-9660

SAP Customer Relationship Management (CRM)
Course Format: On-site
Following is a list of some of our most popular SAP CRM course offerings: Mobile Sales Configuration and Deployment CRM 4.0 (Upgrade and Overview) BW/CRM Integration for Optimal Sales Reporting Using SAP-CRM for Internet Sales Using CRM 4.0 for Opportunity Management
 

Contact Centers/CRM
Course Format: On-site
Training supporting Avaya solutions such as Multimedia Contact Center, Avaya MultiVantageâ„?Call Center, Proactive Contact Management, Self Service, and more
 

School: Duke University Executive Education
[All Courses]

Training Center(s)/ Campus(es): Durham, North Carolina, United States
Tel.: 800.372.3932 / +1.919.660.8011

Customer Relationship Management
Course Format: Classroom
Successful customer relationship management involves more than understanding your customers�needs and communicating with them. It is a business philosophy that encompasses all parts of the organization to provide a single integrated view of the customer. Customer relationship management simultaneously increases customer satisfaction and maximizes profits. Participants in Duke’s Growing Your...
 

School: QuickStart Intelligence
[All Courses]

Training Center(s)/ Campus(es): Brea, Irvine, Los Angeles, San Francisco, San Jose, Woodland Hills, California, United States
Tel.: (800) 326-1044

CRM 3.0 - Install, Configure and Customize
Course Format: Classroom
This Five-day combination instructor-led course covering both the 8526 Installation and Configure CRM 3.0 as well as the Customization CRM 3.0 course. The omitted material from 8526 is covered in the appedix and QuickStart can provide additional blending training on the Appendix if required by students. The Combination Course provides students with the knowledge and skills to install and config...
 

Microsoft CRM Service Scheduling
Course Format: Classroom
This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service Scheduling module. This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Cus...
 

Microsoft CRM Service Management
Course Format: Classroom
This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service module. This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization,...
 

Microsoft CRM Marketing Automation
Course Format: Classroom
This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes: â€Â?Core CRM Navigation â€Â?User Interface â€Â?Outlook Client â€Â?Marketing Automation module This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Co...
 

Microsoft CRM Sales Management
Course Format: Classroom
This one-day course explores the Microsoft CRM application from a user’s perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Sales Management module. This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Custo...
 

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