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Find Customer Training Courses and Workshops in Cities of United States: Austin - Baltimore - Boston - Charlotte - Chicago - Cleveland - Columbus - Dallas - Denver - Detroit - El Paso - Fort Worth - Houston - Indianapolis - Las Vegas - Los Angeles - Milwaukee - New Orleans - New York - Oklahoma City - Philadelphia - Phoenix - Portland - San Antonio - San Diego - San Francisco - San Jose - Seattle - Tucson - Washington
Customer training courses and schools
Customer Service and CareTotal 221 training course(s) at schools in United States.
School: Kaw Area Technical School
[All Courses] Training Center(s)/Venue(s): Topeka, Kansas, United States
Tel.: 1-877-588-7140Customer Relations
Course Format: Classroom
This foundation customer relations training program equips all employees -- from the front line to the executive level -- with high-impact skills and strategies that result in visible improvements in service. It sets the stage for improving customer relations and building loyalty in your organization by providing proven methods for increasing teamwork, efficiency and productivity. Length: 8 to ...
School: MidAmerica Nazarene University
[All Courses] Training Center(s)/Venue(s): Olathe, Kansas, United States
Tel.: 913.782.3750 or 800.800.8887Winning strategies for great customer service Workshop
Course Format: Classroom
Front-line staff are an integral part of any organization and for those who have chosen this career, professionalism is crucial and worth the investment of training to help meet the challenge. Front-line staff are the first contact customers have with an organization. It is essential that the first time -- and every time -- they meet with clients, they establish an unforgettable, positive relat...
Customer Service
Course Format: Classroom
This course will motivate students from all backgrounds to discover the difference between good and excellent customer service. Students will learn basic concepts that turn customers into company supporters. The course will equip students with the skills, knowledge, and behaviors necessary to recognize and provide extraordinary service.
School: Bellevue University
[All Courses] Training Center(s)/Venue(s): Bellevue, Lincoln, Omaha, Nebraska, United States
Tel.: (800) 756-7920Customer Satisfaction in a Service Environment
Course Format: Online
This course will provide an overview of the impact of customer/service relationship strategies on cost/service decisions within the distribution channel. Topics covered are: customer satisfaction programs, methods of establishing customer service metrics, and problems associated with customer satisfaction strategies.
School: Kirkwood Community College Continuing Education
[All Courses] Training Center(s)/Venue(s): Marion, Iowa, United States
Tel.: 319-398-5529Customer Acquisition & Retention Strategies
Course Format: Classroom
Learn how to build customer relationships using a variety of customer acquisition and retention marketing strategies. Seminar covers marketing surveys, direct mail and new techniques utilizing the Internet and email marketing. Rose Slaymaker, Instructor, Nemec Marketing Group. Cosponsored by Kirkwood and SBDC.
School: Tippie College of Business
[All Courses] Training Center(s)/Venue(s): Iowa City, Iowa, United States
Tel.: 319-335-0862Customer Relationship Management
Course Format: Classroom
Analytical approaches to customer relationship management; issues, techniques and terminology associated with database marketing and data mining; analysis of customer databases; assessing lifetime valuation (LTV) of customers, identifying "high potential" customers, estimating return on marketing investment, building predictive models to estimate the probability of response to a marke...
Training Center(s)/Venue(s): Hilo, Hawaii, United States
Tel.: (877) 934-8793Customer Service Workshop
Course Format: Classroom
Customers are the basis of an organization?s success. As the business world gets more competitive and challenging , coupled with the advancement of rapid technological breakthroughs, customers now are getting more informed about products and choices offered by multiple suppliers. Customer service excellence is a crucial function of competitive advantage to ensure the long term success of an org...
School: Florida National College Training and Testing Center
[All Courses] Training Center(s)/Venue(s): Hialeah, Florida, United States
Tel.: (305) 231-3326Call Center/Customer Services
Course Format: Classroom
This program provides a basic knowledge and hands-on practice with the skills required for immediate employment in a customer services/call center environment.
School: ExecuTrain Of South Florida
[All Courses] Training Center(s)/Venue(s): Fort Lauderdale, Miami, Florida, United States
Tel.: 954-717-3852 / 305-716-4258Customer Service Skills
Course Format: Classroom
This 1-day course covers basic customer service skills. Students learn to define customer service, develop customer service skills, use effective body language, use voice effectively, listening skills, apply the building blocks of customer service, work with challenging customers, and manage stress.
School: Norwalk Community College
[All Courses] Training Center(s)/Venue(s): Norwalk, Connecticut, United States
Tel.: 203-857-7000Help Desk / Customer Support Specialist
Course Format: Classroom
The need for help desk and customer support specialists has skyrocketed and forecasts indicate the demand will exceed supply for many years to come. Businesses realize that their employees and/or customers need help using computers. Internal help desks for employees, and external help desks for customers, must be staffed by people who are computer savvy and can communicate with others very well...
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