|
Find Customer Training Courses and Workshops in Cities of United States: Austin - Baltimore - Boston - Charlotte - Chicago - Cleveland - Columbus - Dallas - Denver - Detroit - El Paso - Fort Worth - Houston - Indianapolis - Las Vegas - Los Angeles - Milwaukee - New Orleans - New York - Oklahoma City - Philadelphia - Phoenix - Portland - San Antonio - San Diego - San Francisco - San Jose - Seattle - Tucson - Washington
Customer training courses and schools
Customer Service and CareTotal 221 training course(s) at schools in United States.
School: Bellevue Community College
[All Courses] Training Center(s)/Venue(s): Bellevue, Washington, United States
Tel.: (425) 564-1000Client/Customer Relations
Course Format: Classroom
Develops oral and written skills focusing on efficient delivery of quality service to customers. Topics include troubleshooting, complaints, ethics, and company service policies and programs.
Training Center(s)/Venue(s): Austin, Boston, Denver, Irvine, Los Angeles, Minneapolis, Phoenix, San Diego, San Jose, Seattle, , United States
Tel.: (949) 477-2000Customer Voice Portal Implementation v3.1
Course Format: Classroom
Cisco Customer Voice Portal Implementation (CVPI) is a hands-on instructor-led course that presents the topology of the product’s various deployment models. The course focuses on installation, configuration and scripting for the Full Feature (Comprehensive) deployment model. This includes the Queue and Transfer and Stand-alone models. As of this writing, a revised naming structure for the deplo...
Customer Voice Portal Developer v4.0
Course Format: Classroom
CVPD 4.0 teaches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution.
Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio into a comprehensiv...
Cisco Unified Customer Voice Portal Implementation v4.0
Course Format: Classroom
After completing this course, the student will be able to:
Explain the components, function and call flow of a CVP solution when deployed in either a Standalone or Comprehensive model.
Group, summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model with Unified ICME.
Demonstrate use of 6 Unified ICME MicroApps available to support ca...
School: Advanced Network Information, Inc.
[All Courses] Training Center(s)/Venue(s): Denver, Reston, Santa Clara, Sunnyvale, , United States
Tel.: (408) 735-1500Cisco MeetingPlace for Customers - End User
Course Format: Online
ANI is Cisco’s authorized training partner selected to train you to use and administer Cisco Systems’ MeetingPlace rich-media solution. This training is a 90-minute instructor-led course that is facilitated through MeetingPlace -- you take them from the comfort of your own office.
ANI is a trusted Cisco training partner with many years of experience in building networks, implement...
Training Center(s)/Venue(s): Chicago, Dallas, Huntington Beach, New York, Salt Lake City, San Francisco, Tampa, , United States
Tel.: 800.659.6090Selling Through Stellar Service Workshop
Course Format: On-site
This workshop provides your employees with a proven needs satisfaction selling process. The training uses language and context appropriate for those who often feel that they’re not really salespeople. The skills help organizations to both save money by solving problems better and faster, and to make money through cross-selling and up-selling. Incremental—skills, knowledge and attitudes tha...
Creating Stellar Customer Relations Workshop
Course Format: On-site
This workshop provides skills for developing the service mindset and behaviors that create customer loyalty, even after service failures. Foundational �core skills, knowledge and attitudes every individual should have.
Audience: All employees
Length: 2-day workshop or available as individual modules
Coaching for Stellar Service Workshop
Course Format: On-site
Develop empowerment, feedback, and performance recognition skills in the context of foundational service concepts from a service coach’s perspective. Supportive â€?skills, knowledge, and attitudes that help coaches develop the desired behaviors in individuals.
Audience: Service coaches
Length: 2-day workshop or available as individual modules
Leading for Stellar Service Workshop
Course Format: On-site
This workshop is an organizational program designed for senior managers. It helps them translate strategy into actual plans, tools, and standards. It also includes foundational service concepts from a senior manager’s perspective. Organizational â€?skills, knowledge, and attitudes that help leaders direct the human, financial, and other resources of an organization toward successful deliver...
Training Center(s)/Venue(s): Plattsburgh, New York, United States
Tel.: 888-406-7058Strategies for Exceptional Customer Service Workshop
Course Format: On-site
Module 1 �Understanding the Customer
As a result of this training module, participants will be better able to:
Identify customers and what they value.
Describe the most difficult customer ever encountered and provide a theory as to why the customer behaved as s/he did.
Explain why the customer is the job, rather than an interruption of it.
Describe the four basic customer needs, kn...
Page(s):- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ... [ Popular Topics ] [ Schools Only ]
- Free Services -
Link students and schools worldwide
|
Tips:
Our combined search function does not only provide you with the training courses and students, but also talent resumes and jobs, or shared apartments nearby for rent. |
|
|
