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Find Customer Training Courses and Workshops in Cities of United States: Austin - Baltimore - Boston - Charlotte - Chicago - Cleveland - Columbus - Dallas - Denver - Detroit - El Paso - Fort Worth - Houston - Indianapolis - Las Vegas - Los Angeles - Milwaukee - New Orleans - New York - Oklahoma City - Philadelphia - Phoenix - Portland - San Antonio - San Diego - San Francisco - San Jose - Seattle - Tucson - Washington
Customer training courses and schools
Customer Service and CareTotal 221 training course(s) at schools in United States.
Training Center(s)/Venue(s): Sunrise, Florida, United States
Tel.: 1-800-544-1023Building Better Customer Relationships
Course Format: Online
Building Better Customer Relationships explores a number of ways to improve customer relations in a variety of situations. The main objective of the course is help the student be better able to respond to customer’s needs not only when things are going well in the business relationship but also when problems might arise. Each of the course modules is designed to provide insights, advice, tools ...
Training Center(s)/Venue(s): Alpharetta, Georgia, United States
Tel.: 1-800-908-7246Customer Service Communications
Course Format: Online
In this course, you will discover the tools and techniques for providing service face-to-face, over the telephone, and via the Internet.
Objectives:
This course covers the importance of effective face-to-face, telephone, and Internet communication.
Hardware and Software Required:
Browser Netscape Communicator 4.0
Browser AOL 4.0
Operating System MacOS 8.5
Browser Microsoft Interne...
Customer Relationships
Course Format: Online
This course is for entry-level managers who want to provide consistent and competitive customer service that aligns with customer expectations. A strong customer relationship can help increase sales through both repeat business and referrals. In this course, you’ll discover effective ways to define and improve your customer service levels, resulting in a loyal customer base. You’ll al...
Customer Focus
Course Format: Online
Learn how to target the right customers and build their long-term loyalty by developing systems for learning about--and responding to--their needs.
Objectives:
In this course, you will learn how to relate to customers.
Training Center(s)/Venue(s): Stafford, Virginia, United States
Tel.: (888) 742-3214 or 540-720-9660SAP Customer Relationship Management (CRM)
Course Format: On-site
Following is a list of some of our most popular SAP CRM course offerings:
Mobile Sales Configuration and Deployment
CRM 4.0 (Upgrade and Overview)
BW/CRM Integration for Optimal Sales Reporting
Using SAP-CRM for Internet Sales
Using CRM 4.0 for Opportunity Management
Training Center(s)/Venue(s): Columbus, Ohio, United States
Tel.: 1-800-223-3732Customer Service
Course Format: Online
This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service.
Audience:
This se...
School: Beacon Training Services
[All Courses] Training Center(s)/Venue(s): Addison, Austin, Dallas, Fort Worth, Irving, Plano, Richardson, Texas, United States
Tel.: 972-404-0069Customer Service Skills for Technical Professionals
Course Format: Classroom
Defining Excellent Technical Support
The first step to excellent technical support and successful interaction with other groups within your organization is to understand exactly what "service" is. The use of service skills must start internally and then, of course, extend to the customer. Customers sometimes develop a negative perception regarding the service provided if inte...
School: MILWAUKEE CAREER COLLEGE
[All Courses] Training Center(s)/Venue(s): Milwaukee, Wisconsin, United States
Tel.: 1.800.754.1009Communications / Customer Service
Course Format: E-learning
This program covers and includes the organizational communication skills needed to successfully perform in an organization as a fellow employee team member, as well as, a representative of a business serving customers. These skills include Stress Management Fundamentals for Employees, Managing Information, Organizational Skills, Listening Skills in Identifying Key Messages, Effective Communicat...
Call Center/Customer Service (Diploma)
Course Format: Classroom
A call center is a central place where customer and other telephone calls are handled by an organization. A call center has the ability to handle large volumes of calls at the same time. Typical call center employment opportunities include mail order catalog processing, telemarketing, customer service, help desks, etc. Call center personnel may be employed by any large organization that uses th...
School: Lewis College of Business
[All Courses] Training Center(s)/Venue(s): Detroit, Michigan, United States
Tel.: 313-862-6300Customer Service
Course Format: Classroom
This course introduces the student to the fundamentals of effective communication and its role in service industries. Students will learn the basics of the communication process, diversity, interpersonal communication, organizational communication and delivering effective presentations.
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