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Find Customer Service Training Courses and Workshops in Cities of United States: Austin - Baltimore - Boston - Charlotte - Chicago - Cleveland - Columbus - Dallas - Denver - Detroit - El Paso - Fort Worth - Houston - Indianapolis - Las Vegas - Los Angeles - Milwaukee - New Orleans - New York - Oklahoma City - Philadelphia - Phoenix - Portland - San Antonio - San Diego - San Francisco - San Jose - Seattle - Tucson - Washington
Customer Service training courses and schools
Customer Service Skills and ManagementTotal 147 training course(s) at schools in United States.
School: Lorman Education Services
[All Courses] Training Center(s)/Venue(s): Milwaukee, Wisconsin, United States
Tel.: 866-352-9539Customer Service
Course Format: On-site
Learn great customer service skills to help you in today’s competitive business world.
Take the headaches out of customer service training �we’ll come to you and teach you everything you need to know. Today’s economy demands excellent customer service, because happy customers translate into healthy bottom lines.
Increase your customer satisfaction by contacting us today to set up this ...
Training Center(s)/Venue(s): Dawsonville, Georgia, United States
Tel.: 1-866-537-5376Excellent Customer Service in a Multicultural Environment
Course Format: Online
Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and unsettling for you. This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. This course will introduce you to the basics of ...
Customer Service for Bars and Restaurants
Course Format: Online
Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and t...
Customer Service (Certificate)
Course Format: Online
This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service.
Customer Service Plus
Course Format: Online
The difference between success and failure in today’s business environment is customer service. In this course you’ll learn the basics of customer service and how to consistently provide high-quality customer service.
Your expert-led training is presented by Lee Miller. Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Ma...
Training Center(s)/Venue(s): Rochester, New York, United States
Tel.: 1.800.434.3466Customer Service Communications
Course Format: Online
In this course, you will discover the tools and techniques for providing service face-to-face, over the telephone, and via the Internet.
Objectives:
This course covers the importance of effective face-to-face, telephone, and Internet communication
Excellence in Technical Customer Service
Course Format: Online
In this course, you will apply important principles and skills you can use as a technical customer service representative.Customer service professionals providing technical support or service, on-site or by way of call center or email.
Objectives:
In this course, you will practice skills and apply principles for providing face-to-face customer service to customers with technical issues.
Training Center(s)/Venue(s): Aberdeen, Boise, Denver, Dubuque, Fargo, Minneapolis, Oklahoma City, Phoenix, Sioux Falls, Tulsa, , United States
Tel.: 701.239.8643Use Customer Service to Turn Transactions into Relationships
Course Format: On-site
Who should attend?
Managers as well as the team that deal directly with customers & clients.
- Identify current customer needs and anticipate customer expectations
- Use our proven process for defusing angry customers and hotheads quickly
- Turn complaining customers into company advocates
- Think on your feet and find creative solutions
- Listen for understanding and demonstrate em...
School: The Culinary Institute of America
[All Courses] Training Center(s)/Venue(s): Hyde Park, New York, United States
Tel.: 1-800-CULINARY or 845-452-9430Beverages and Customer Service
Course Format: Classroom
This course will provide an introduction to a wide variety of beverages, models of beverage service, processes of receiving, storing, and preparing beverages. Instruction will emphasize hot beverages such as teas, coffees, coffee-based drinks, and cocoas; cold drinks such as beer, wine, spirits, juices, sodas, and fruit drinks; and the range of alcoholic and non-alcoholic drinks available to pa...
School: Carroll Community College
[All Courses] Training Center(s)/Venue(s): Westminster, Maryland, United States
Tel.: 410-386-8100Customer Service
Course Format: Online
As a manager, you probably interact with customer service personnel every day. But are you empowering your organization with quality customer service suggestions? In this six-week online course, you’ll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As...
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