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Find Customer Service Training Courses and Workshops in Cities of United States: Austin - Baltimore - Boston - Charlotte - Chicago - Cleveland - Columbus - Dallas - Denver - Detroit - El Paso - Fort Worth - Houston - Indianapolis - Las Vegas - Los Angeles - Milwaukee - New Orleans - New York - Oklahoma City - Philadelphia - Phoenix - Portland - San Antonio - San Diego - San Francisco - San Jose - Seattle - Tucson - Washington
Customer Service training courses and schools
Customer Service Skills and ManagementTotal 147 training course(s) at schools in United States.
Training Center(s)/Venue(s): Philadelphia, Pennsylvania, United States
Tel.: 215.940.9255Customer Service
Course Format: Online
Exceptional Customer Care curriculum provides Customer Service Representatives with the skills and strategies to increase the quality of the customer experience and build customer loyalty, and ensure that Customer Service becomes a differentiator that leads to increased business.
Exceptional Customer Care
- Face-to-Face
- Phone
Call Center
Service to Sales
Customer Care �Email
C...
School: University of Scranton Center for Professional Training and Development
[All Courses] Training Center(s)/Venue(s): Scranton, Pennsylvania, United States
Tel.: (570) 941-7582Professional Telephone Courtesy and Customer Service Workshop
Course Format: Classroom
Participants will identify and demonstrate the skills necessary to achieve excellence as a customer service representative. We will define customer service, great customer services strategies, active listening techniques and an action plan for good service.
Customer Service Workshop
Course Format: Classroom
Old World Service Participants will be educated on the fundamentals of good customer service in an era of technology: email, internet, and online business etiquette. The right agent is personable, knowledgeable, and has high-level communication skills in all media.
School: Professional Development Center
[All Courses] Training Center(s)/Venue(s): Montrose, California, United States
Tel.: +818-957-0024Customer Service
Course Format: Classroom
All courses are hands-on, taught by industry-expert instructors, and use your real work as practice projects.
School: Center for Integrated Manufacturing Studies at RIT
[All Courses] Training Center(s)/Venue(s): Rochester, New York, United States
Tel.: (866) 490-4044Customer Service
Course Format: Classroom
Training at CIMS answers today’s most pressing business and technology questions, increases employee confidence, and teaches organizations new skills necessary to survive. Each program is customized to directly benefit a specific business, but pricing is competitive with public seminars.
CIMS’ team of instructors is comprised of both in-house staff and RIT faculty members-expert t...
School: System Technology Institute
[All Courses] Training Center(s)/Venue(s): Camarillo, Seattle, Washington DC, , United States
Tel.: 1-888-299-9071Exceptional Customer Service Workshop
Course Format: On-site
At the end of this workshop you’ll be able to:
Identify what service means to the customer
Build stronger relationships with others
Deal with customer’s concerns/problems
Include customers in your business�growth
Go beyond ‘good�to ‘great�
Attract new customers or clients
Make working with you a win/win situation
Prerequisites
For all managers or business owners who want t...
School: North Carolina State University
[All Courses] Training Center(s)/Venue(s): Raleigh, North Carolina, United States
Tel.: 919.515.2261Marketing, Sales, and Customer Service Management (Certificate)
Course Format: Online
Explore how successful marketing and branding guides a company’s business strategy and how it influences, discovers, and creates a demand for fitness services and products. You will examine elements of the marketing mix as they pertain to the fitness enterprise, including sales and service management strategies, customer relationship management methods, and sales techniques in fitness.
Training Center(s)/Venue(s): Nashua, New Hampshire, United States
Tel.: 877.545.5763Customer Service Procedures (Certificate)
Course Format: E-learning
Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to prov...
Training Center(s)/Venue(s): Sunrise, Florida, United States
Tel.: 1-800-544-1023Customer Service Success
Course Format: Online
In this course, you will learn methods of dealing with customers, both on the phone and in person. You will learn how to treat the customers as if they are always right, and implement the step by step process of solving problems for your customers.
Breakthrough Customer Service
Course Format: Online
Breakthrough Customer Service provides instruction on customer service through an interactive, self-paced learning experience that creates opportunities to improve skills and adjust behaviors. Breakthrough Customer Service is an indispensable learning and reference tool for people working in any customer service capacity. The informal presentation format lets the student work through the course...
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