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Find Customer Service Training Courses and Workshops in Cities of United States: Austin - Baltimore - Boston - Charlotte - Chicago - Cleveland - Columbus - Dallas - Denver - Detroit - El Paso - Fort Worth - Houston - Indianapolis - Las Vegas - Los Angeles - Milwaukee - New Orleans - New York - Oklahoma City - Philadelphia - Phoenix - Portland - San Antonio - San Diego - San Francisco - San Jose - Seattle - Tucson - Washington
Customer Service training courses and schools
Customer Service Skills and ManagementTotal 147 training course(s) at schools in United States.
School: Western Nevada College
[All Courses] Training Center(s)/Venue(s): Carson City, Fallon, Fernley, Hawthorne, Lovelock, Minden, Smith, Yerington, Nevada, United States
Tel.: 775-445-3000Customer Service
Course Format: Classroom
The Customer Service Certificate of Achievement supports student opportunities in careers which focus on the service industry. It is designed to develop vital skills for success in all facets of business and industry. Emphasis focuses on effective communication, problem solving and customer satisfaction.
School: Anoka-Ramsey Community College
[All Courses] Training Center(s)/Venue(s): Cambridge, Coon Rapids, Minnesota, United States
Tel.: 763.433.1100Customer Service: Sensational Strategies for Internal and External Customer
Course Format: Classroom
According to the Merriam - Webster dictionary, a customer is a regular or frequent buyer. A customer is your best friend! According to the Merriam - Webster dictionary, service is defined as performance of official or professional duties, the act, fact, or means of serving. Service is asking your customer what they want and giving it to them! Our customers and how we serve them is not only our ...
School: University of Maine at Augusta
[All Courses] Training Center(s)/Venue(s): Augusta, Maine, United States
Tel.: 207 621-3000Customer Service and Telecommunications (Certificate)
Course Format: Classroom
Certificate in Customer Service and Telecommunications
Level I Curriculum
COM102 Interpersonnal Communications 3
BUA100 Introduction to Business 3
CIS100 Introduction to Computing 3
BUA289 Topics in Business: Telecommunications Services 3
INT289 Professionalism in the Workplace 3
COL100 Introduction to the College Experience
(optional: recommended for first-time college st...
School: MidAmerica Nazarene University
[All Courses] Training Center(s)/Venue(s): Olathe, Kansas, United States
Tel.: 913.782.3750 or 800.800.8887Winning strategies for great customer service Workshop
Course Format: Classroom
Front-line staff are an integral part of any organization and for those who have chosen this career, professionalism is crucial and worth the investment of training to help meet the challenge. Front-line staff are the first contact customers have with an organization. It is essential that the first time -- and every time -- they meet with clients, they establish an unforgettable, positive relat...
Customer Service
Course Format: Classroom
This course will motivate students from all backgrounds to discover the difference between good and excellent customer service. Students will learn basic concepts that turn customers into company supporters. The course will equip students with the skills, knowledge, and behaviors necessary to recognize and provide extraordinary service.
Training Center(s)/Venue(s): Hilo, Hawaii, United States
Tel.: (877) 934-8793Customer Service Workshop
Course Format: Classroom
Customers are the basis of an organization?s success. As the business world gets more competitive and challenging , coupled with the advancement of rapid technological breakthroughs, customers now are getting more informed about products and choices offered by multiple suppliers. Customer service excellence is a crucial function of competitive advantage to ensure the long term success of an org...
School: Florida National College Training and Testing Center
[All Courses] Training Center(s)/Venue(s): Hialeah, Florida, United States
Tel.: (305) 231-3326Call Center/Customer Services
Course Format: Classroom
This program provides a basic knowledge and hands-on practice with the skills required for immediate employment in a customer services/call center environment.
School: ExecuTrain Of South Florida
[All Courses] Training Center(s)/Venue(s): Fort Lauderdale, Miami, Florida, United States
Tel.: 954-717-3852 / 305-716-4258Customer Service Skills
Course Format: Classroom
This 1-day course covers basic customer service skills. Students learn to define customer service, develop customer service skills, use effective body language, use voice effectively, listening skills, apply the building blocks of customer service, work with challenging customers, and manage stress.
School: Pikes Peak Community College
[All Courses] Training Center(s)/Venue(s): Colorado Springs, Colorado, United States
Tel.: (800) 456-6847Customer Service
Course Format: Classroom
Students may select from various programs to meet their specific career goals. Certificate programs can be completed in one year or less in the areas of Business Foundations, Customer Service, Entrepreneurship, Financial Services, International Business, Management, Marketing, Administrative Assistant, Real Estate, and Supervision.
Two-year associate of applied science degrees are available...
Customer Service in Healthcare
Course Format: Classroom
Instructs students in customer service theory and techniques specifically in the healthcare arena. This course will discuss therapeutic communication, conflict resolution, and negotiation, as well as employee/employer relations.
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