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Quality training courses and schools
Quality Control Process and Management, TQM

School: Center for Integrated Manufacturing Studies at RIT
[All Courses]

Quality Systems in Remanufacturing Operations
Course Format: Classroom
This course will focus on the quality assurance problem-solving tools needed in a remanufacturing environment. These tools can help a remanufacturing business achieve process stability and improve the ability of a process to meet specifications through the reduction of variation. A good quality assurance program will reduce scrap and rework, assist in defect prevention, reduce quality costs, in...
 

School: System Technology Institute
[All Courses]

Software Quality Assurance and Improvement
Course Format: Classroom
3 days. Our Software Quality Assurance course covers the vital issues and recommended procedures, practices and processes for the implementation of a Software Quality Assurance Program. You will develop awareness of Software Quality Assurance in software development environments and support practices. Emphasis is on adherence to established software development and support processes, software s...
 

Structured Software Testing and Continuous Quality Improvement
Course Format: Classroom
4 days. UPDATED 2008! Software quality and reliability is something everyone wants. Companies strive to release quality products, users expect software that is reliable and easy to use, developers take pride in well written work product and managers know that quality equates to on-time and on-budget deliverables. This course discusses effective and practical approaches to system program tes...
 

School: ProTech Professional Technical Services, Inc.
[All Courses]

High Quality Business Requirements
Course Format: Classroom
Requirements make up the primary driving force of any project. The quality of the requirements constitutes the quality of the project. Incomplete or vague requirements create serious project risks and raise the probability of project failure. This course provides thorough coverage and techniques to identify and document quality requirements that produce a quality product. Audience: This cour...
 

Using Quality Center 9.0
Course Format: Classroom
This course will teach students how to manage quality information throughout the development cycle, construct and organize requirements, create and execute test sets, monitor defects, and use graphs and reports to track the success of a project. Audience: This course is designed for Quality assurance engineers? quality testers? project managers and other TestDirector users. Topics: Defi...
 

High Quality Business Requirements
Course Format: Classroom
Requirements make up the primary driving force of any project. The quality of the requirements constitutes the quality of the project. Incomplete or vague requirements create serious project risks and raise the probability of project failure. This course provides thorough coverage and techniques to identify and document quality requirements that produce a quality product. Audience: This cour...
 

School: PARSEC Group
[All Courses]

Teaming: Relating Skills for Quality and Success
Course Format: Classroom
We offer a proven interpersonal effectiveness model (experienced by nearly 400,000 people in 46 states and 14 countries), resulting in superior results team members embrace as their own. Participants learn to (1) stay balanced as a team contributor; (2) regain balance quickly when stress takes its toll; and (3) recognize stakeholder stress patterns and how to invite them to regain balance and ...
 

School: Oregon Health & Science University
[All Courses]

Engineering Software Quality Workshop
Course Format: Classroom
The course provides pragmatic methods that when applied to software development yield a better product and reduced rework thereby shortening the development time. The course starts out with defining intrinsic and extrinsic software quality, quality attributes, their measurements and relationships, and software product lifecycle with reference to Total Customer Experience (TCE). It compares and ...
 

School: SkillSoft
[All Courses]

Managing the Quality of the Customer Support Service Center (Certificate)
Course Format: E-learning
Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident manag...
 

Performing Quality Assurance and Control (Certificate)
Course Format: E-learning
The ultimate measure of success for any project is whether the results satisfy the project customer. After all, it’s the project customer who determines whether the results of a project were worth the time and money that went into it. However, project managers can’t wait until a project is complete to find out whether the results meet the customer’s needs. At the scheduled conclu...
 

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