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Telephony training courses and schools

School: Convergent Communications Inc.
[All Courses]

IP Telephony Express Deployment
Course Format: On-site
IP Telephony Express Deployment teaches the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) architecture, components, functionality and features. Students will also learn Voice over IP and Quality of Service technologies and apply them to Cisco CME/CUE environment. Students are provided the knowledge necessary to plan, design, implement, and operate Call Manager Express (CME) ...
 

Implementing Cisco Unified Communications IP Telephony Pt 1 v6.0 (CIPT1)
Course Format: On-site
Prepare to install and configure a Cisco Unified Communications Manager (CUCM) solution in a single site in this course, focusing primarily on CUCM Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. In lab activities, you will perform post-installation tasks, configure CUCM and switches, implement Media Gateway Control Protocol (MGCP) gateway...
 

Implementing Cisco Unified Communications IP Telephony Pt 2 v6.0 (CIPT2)
Course Format: On-site
What you will learn: Issues in multisite deployments and their solutions Configure required dial plan elements Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and CUCM Express Implement CAC to prevent oversubscription of the IP WAN Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as CUCM Device Mobility, CUCM Extens...
 

IP Telephony End-User
Course Format: On-site
What you will learn: Learn how to use basic features on Cisco IP phones to place calls, answer calls, transfer and forward calls Learn how to use more advanced features which will make you more productive such as quickly setting up ad-hoc conference calls or forwarding your calls to mobile or home phones. Learn how to access voice mail from your Cisco IP phone. Learn how to use inform...
 

Administering Cisco IP Telephony Solutions v7.0
Course Format: On-site
When upgrading to Communications Manager 7 and Unity 7 from an earlier Unified Communications solution or when moving to Cisco Unified Communications from a traditional PBX, this course provides the administrator the required skills and knowledge to administer your system immediately. For administrators with previous Communications Manager experience, the course covers the enhancements in C...
 

School: Ascolta
[All Courses]

IP Telephony Troubleshooting v4.0
Course Format: Classroom
Upon completing this course, the learner will be able to meet these overall objectives: Troubleshoot any part of the Cisco AVVID architecture model Describe the steps associated with an effective approach to troubleshooting problems Identify correct and incorrect flows associated with the following protocols: - Skinny Station Protocol - H.323 - Q.931 - Media Gateway Control Protocol -...
 

IP Telephony Express v4.0
Course Format: Classroom
After completing this course, the student will be able to: Describe the features, positioning strategies, and deployment models of Cisco Unified CallManager Express and contrast traditional telephony and VoIP Describe the features and functionality of Cisco Unified CallManager Express and configure Cisco Unified CallManager Express to support IP phones Configure analog voice interfaces, ...
 

School: Advanced Network Information, Inc.
[All Courses]

Cisco IP Telephony Express v1.1
Course Format: Classroom
Upon successful completion of the course, students will be able to: Describe Cisco CME system’s features, positioning strategies, and deployment models Describe the key features and functionality of Cisco CME system. Describe CCME/CUE market, positioning strategies and deployment models Explain the differences between traditional voice and voice over IP. Describe the key featur...
 

School: TCY Technologies, Inc.
[All Courses]

IP Telephony Bootcamp
Course Format: Classroom
This comprehensive course covers the materials from the CVOICE, CIPT, QOS, and IPTT exams. The training will be supported by a state-of-art Cisco Voice lab. This course is designed to help participants achieve the Cisco IP Communications Field Engineer 1 designation and Cisco Certified Voice Professional (CCVP) certification.
 

School: TONEX, Inc.
[All Courses]

Computer Telephony Integration (CTI)
Course Format: On-site
Executive Summary Basics of Telephony Advantages of Computer Telephony PC-Based CT The Telephony Environment Telephone Networks Computer Telephony Systems Trends in CT Internet Telephony PBX Integration Unified Messaging On-board Fax PCI Cards Call Center Framework, Fundamentals, and Core Applications Call Center Technology Infrastructure and Trends PBX/ACD, standalone ACD, hyb...
 

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