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Chappell Hill, United States

School: Catalyst Training and Development, Inc.

Effective Meetings (On-site)
Course Format: On-site
Meetings are costly, can be powerful, are sometimes a drain on productivity and, unfortunately, often a waste of a company¡¯s most valuable resource - its people. In Effective Meetings participants discover the value of meetings, the cost of late starts, how to create agendas, when to send them, how to organize time, and how to get others to be part of the solution.
 

Leadership (On-site)
Course Format: On-site
Managers hold the key to success for each project and area they lead. Leadership 2000 goes beyond management to real leadership. Participants learn to support those below them, motivate others, find their leadership style and solve problems.
 

Listening for Success (On-site)
Course Format: On-site
Besides having segments, divisions, departments and areas in business today, we also have silos - almost totally separate groups of people who have to work together to make a company successful. Unfortunately, often goals and agendas don¡¯t match, nor do the jargon and buzzwords. Here participants learn their style of communication, why they are successful, and what can make them more successful...
 

Time Management (On-site)
Course Format: On-site
Setting goals is great but not being able to prioritize those goals makes reaching them a struggle. Participants learn to prioritize with purpose, manage and set goals that can be achieved using skills learned. Avoid time wasting activities and focus on what matters. Goal achievement! Learn skills to effectively set expectations for customers and yourself to aid in achieving set goals.
 

Customer Service (On-site)
Course Format: On-site
Participants become "customers" in various situations to help them recognize what increases customer satisfaction. After defining a great customer experience, this course takes it to the next level by creating a "how-to" list of actions for each participant that will mean exceptional customer service each and every time.
 

Communication Excellence (On-site)
Course Format: On-site
When information is communicated more quickly and effectively it saves the company time and money. Important ideas are given more weight. Additionally, as employees gain self-confidence in this area, they are better able to make decisions and work within the organization. Participants learn to organize their thoughts quickly, make their main points memorable, use voice power, and move people to...
 

Negotiation (On-site)
Course Format: On-site
Participants discover their natural style and inclinations when it comes to negotiating. They learn why any negotiation must be win/win; how to set up the win before they start, and how to get others involved in reaching a beneficial outcome that will work for all participants.
 

Train the Trainer (On-site)
Course Format: On-site
This course offers an opportunity to bring new trainers on line, and move current trainers up to the next level of proficiency. Skills covered include motivating adult learners, increasing retention, and making training more fun. Participants will acquire techniques that can be put to use immediately.
 

Presentation (On-site)
Course Format: On-site
When getting information or an issue across is vital, then you must have strong organization, a format that supports what you are doing, and the ability to make the key points memorable. These are the essential skills that are covered in this course. Recommended for new managers, administrative assistants, and anyone who writes presentations for themselves and others. Delivery skills not includ...
 

Speaking For Success (On-site)
Course Format: On-site
Communication is vital in any growth-oriented company, and Speaking for Success teaches participants to quickly sell an idea, deliver necessary information, and move people to action. Improves performance in front of clients, as well as the writing and delivering of strong presentations. Our Premier course training over 8500 people to date.
 

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