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Charlotte, United States

School: The Employers Association - Charlotte

Interpersonal Skills
Course Format: Classroom
Identify your behavioral profile and style Understand your work behavioral tendencies Develop understanding of how your style may affect others Understand, respect, appreciate and value other behavioral profiles Develop strategies for working together with other behavioral profiles to increase productivity Increase your effectiveness in accomplishing tasks by improving your relationsh...
 

Compensation
Course Format: Classroom
Review the concept of total compensation Review the elements of a compensation program Understand the legislative environment within which a compensation program must function Learn the various methods of job analysis; and how to prepare job descriptions Review and understand the various methods of job evaluation Be familiar with the strategic objectives of a compensation program L...
 

Conducting Performance Appraisals
Course Format: Classroom
This program is designed to help managers and supervisors become more comfortable with all aspects of Performance Appraisals. The key focus is on evaluating and appraising employees to insure morale, productivity, and quality. This course is highly participatory with participant discussions and practice. Course Topics The reasons for appraising an employee¡¯s performance The standards ...
 

Delegation
Course Format: Classroom
This course is designed to teach participants how to delegate tasks effectively. It includes action plans and assessments, which will assist the learner in transferring newly, learned skills into the workplace. Course Topics Understand what delegation is Learn why we should delegate Learn how to delegate tasks effectively Understand why supervisors and managers resist delegation ...
 

Change in the Organization
Course Format: Classroom
This course will address the middle manager or supervisor¡¯s role in initiating change at the employee level. The participant will learn how to carefully plan and initiate any important management changes, how to take a proactive rather than negative approach to ideas, and help their employees deal with change. Course Topics Understand the supervisor¡¯s / manager¡¯s role in change Learn h...
 

Motivation
Course Format: Classroom
This course is designed for any participant who supervises others such as managers, supervisors, or senior management. The objective of this course is to develop the participant¡¯s self-motivation and to learn practical techniques to motivate others. The participant will gain an understanding of human needs and their effect on performance. Other topics included are: understanding conflicting val...
 

Planning, Organizing, and Controlling
Course Format: Classroom
The best management decisions are based on sound planning. This workshop is designed to instruct supervisors and managers how to simplify the decision processes and reduce waste through the use of sound planning, organizing, and controlling. The participant will be required to write a specific plan that is work related. Course Topics What is a plan? Why do we plan Systematic approach ...
 

Problem Solving and Decision Making
Course Format: Classroom
This workshop helps supervisors or middle managers develop their ability to recognize and solve problems through their own or group efforts. The session stresses group problem solving and teaches the participant how to get creative input from their employees in the problem solving process. This session also is designed to help participants improve their judgment and build their confidence in ta...
 

Leadership for Lead Employees
Course Format: Classroom
Understand the Role of Team Leader Make the transition from worker to leadership role Understand the importance of effective communications Recognize common barriers to the communication process Provide clear direction and delegate tasks Develop listening skills Understand the team leaders role in training and developing team members Apply the 4-Step Method of on the job training Learn ...
 

Supervision Skills
Course Format: Classroom
Recognize strengths and weaknesses, which make communication effective Take initiative to learn their managers¡¯ style, goals and expectations Plan and initiate change at the employee level Delegate tasks Manage and resolve conflict Recognizing and responding to union activity Interpret and understand employment law Module 1 ¨C Personal Profile Styles of behavior Recognize strength...
 

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