Burnaby - Calgary - Edmonton - Halifax - Mississauga - Montreal - Ottawa - Quebec - Toronto - Vancouver - Victoria - Winnipeg -

Moncton, Canada

School: Oulton College

SALES & MARKETING
Course Format: Classroom
Each student is provided the opportunity to develop skills in selling travel products. The student learns how to understand customer needs and wants, to match such customer need profiles with product recommendations, and to become proficient in the preparation of oral and written proposals to the customer. The ability to sell and market oneself, given one’s own abilities and skills, also is dev...
 

TRAVEL FUNDAMENTALS
Course Format: Classroom
This section familiarizes the student with the Travel Industry as a whole including package and independent tours, coach tours, cruises, accommodations, ground transportation and travel insurance. Other aspects include rail travel in Canada, US and Europe, laws dealing with Travel & Tourism and a review of how the industry is structured.
 

HOSPITALITY ACCOUNTING
Course Format: Classroom
This course will provide our students with a clear and detailed coverage of the accounting principles and procedures to successfully understand the financial side of the hospitality. They will see the various accounting terminology and business transactions. The students will develop and maintain an accounting system. Night Audit, procedures, reports and responsibilities will also be developed.
 

FOOD AND BEVERAGE MANAGEMENT
Course Format: Classroom
This course will provide the student with an understanding of the food & beverage development process from operating philosophy and misson statements, to market concepts, locations, ambiance, menu planning, and classification. The student will develop skills in the day-to-day operations, training and motivation, forecasting, budgeting, controlling expenses (food, beverage, and labor cost), inve...
 

FOOD AND BEVERAGE SERVICES
Course Format: Classroom
This course provides students with an understanding of the main functions of the food and beverage department and the basic practical skills and knowledge, as well as customer service skills needed to provide superior service. Students will understand the types of food service and know procedures for serving beverages with care.
 

HOSPITALITY HEALTH AND SAFETY
Course Format: Classroom
Students will become familiar with the issues and reasons of a security program in the accommodation sector including asset protection, guest protection and security equipment. They will also be aware of the health & safety procedures that apply to general areas of the accommodation sector. Students will be familiarized with issues of liquor liability and the law established in the Industry.
 

HOSPITALITY MANAGEMENT
Course Format: Classroom
Students will learn the characteristics of the hospitality industry. They will study the proper terminology, accommodation sectors, corporate philosophy, departmental and management structures and market segments. This will familiarize the students with the daily operations and a general overview of the hospitality components. They will also develop Human Resources, training and motivational sk...
 

CUSTOMER SERVICE
Course Format: Classroom
This course will provide an understanding of the customer service industry and trends as well as help the student develop the skills and attitudes necessary to become a customer service professional. The importance of communication, problem solving, motivation and customer retention in the changing marketplace is also discussed and the mastery of these skills and abilities is emphasized. The Su...
 

Travel and Hospitality
Course Format: Classroom
The history of graduate success in this program is due in part to the emphasis that is placed on the development of skills that are valued by employers in this dynamic and expanding industry. Careers in the Travel and Hospitality fields are usually public-oriented careers. They require people who embrace technology and change. In addition, strong selling skills and excellent customer service sk...
 

Proxy Servers and Firewalls
Course Format: Classroom
The goal of this course is to provide administrators with the skills required to perform day-to-day management of an established Proxy Server and Firewall using Linux and also Microsoft technologies.
 

Pages:- 1 2 3 4 5 6 7 8 9 10 11 ...